Customer Service/lot Attendant-Lowell,MA•Lowell,MA,USA,MA•U-haul

U-Haul Holding Company is a prominent American company specializing in rental and sales of trucks, trailers, and moving equipment. Founded in 1945, U-Haul has established itself as a leader in the moving and storage industry by providing innovative solutions and excellent customer service to millions of customers annually. Its expansive network of company-owned and independently operated dealerships, self-storage facilities, and retirement residences enable the company to meet diverse relocation and storage needs nationwide. U-Haul also emphasizes sustainability initiatives, community involvement, and advanced technology to enhance user experiences and operational efficiency. Located at 687 Main St Rte 38, Wilmington, Massachusetts, U-Haul is currently seeking proactive and friendly individuals to join their team as Customer Service Representatives in a part-time capacity with day shifts. The role is designed to accommodate "Mother's Hours," offering a family-friendly schedule that supports work-life balance. The position involves interactive customer-facing responsibilities, primarily assisting customers with U-Haul’s rental and purchase services, maintaining and inspecting equipment, utilizing state-of-the-art smartphone technology for managing rentals and inventory, and supporting operational functions at the retail location. As a Customer Service Representative, the successful candidate will act as the welcoming face of U-Haul, providing attentive service and ensuring customers experience a smooth and successful move. This role demands excellent interpersonal skills, technical aptitude, and a hands-on approach, including moving vehicles, cleaning equipment, and conducting safety inspections. U-Haul provides immersive on-the-job training and certification programs such as forklift operation and propane handling to equip employees with essential skills for the role. The company values a team-oriented culture and continuous professional development, encouraging participation in U-Haul University for ongoing education. U-Haul's hiring philosophy emphasizes quick onboarding and compensation, allowing new hires to start immediately and receive payment promptly after completing hands-on working interviews. In addition to competitive wages, new employees are eligible for a $100 hiring bonus and a $300 cash bonus upon successful completion of equipment inspection certifications. The company prioritizes a safe and healthy work environment, complying with industry safety standards and requiring the use of personal protective gear where necessary. Working as a U-Haul Customer Service Representative offers a stable career path with numerous opportunities for advancement within a nationally recognized organization. U-Haul supports employee wellness through various benefits programs, including health insurance, life insurance, paid holidays and sick days, legal assistance, retirement savings plans, and exclusive discounts on technology and travel. Employees also gain access to wellness incentives such as gym reimbursements and educational app reimbursements, further underscoring U-Haul’s commitment to fostering a supportive and rewarding workplace. Candidates interested in this role should possess a valid driver’s license with a good driving record and hold a high school diploma or equivalent. While mechanical inclination is a plus, comprehensive training is provided to ensure all team members can confidently perform necessary tasks such as hitch installation, equipment maintenance, and safe operation of forklifts and propane filling apparatus. The role involves physical activity including lifting equipment up to 50 pounds, standing for long periods, and working both indoors and outdoors. Importantly, U-Haul maintains a nicotine-free hiring policy in several states, including Massachusetts, reflecting its dedication to promoting healthy lifestyles among employees. Joining U-Haul means becoming part of a respected brand that values customer satisfaction, employee growth, and community engagement. If you are enthusiastic about helping others, enjoy dynamic work environments, and seek a position that combines customer interaction with practical, technical tasks, this opportunity at U-Haul Wilmington, MA, is an excellent fit. Start your career journey with U-Haul today and benefit from immediate training, competitive bonuses, and the chance to be part of a culture that truly cares about its employees and customers.

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent
• Ability to perform physical tasks including lifting equipment weighing a minimum of 50 lbs
• Availability for part-time day shifts
• Willingness to work outdoors and indoors
• Compliance with U-Haul’s nicotine-free hiring policy in specific states
• Ability to use personal protective equipment when required