Customer Service Crewmember - PT - Quick Hire!

Avelo Airlines represents a significant milestone in the air travel industry, launching on April 28, 2021, as America’s first new airline in nearly 15 years. Founded and led by Andrew Levy, a seasoned veteran of the airline industry, alongside a team of world-class airline executives, Avelo has set out to redefine the standards of air travel in the United States. The company’s mission "To inspire travel" resonates throughout its operations, emphasizing affordability, convenience, and reliability to create a truly customer-centric flying experience. As a relatively new and ambitious airline, Avelo aims to build a different and better kind of airline that prioritizes a caring Soul of Service combined with industry-leading reliability. The company is committed to providing friendly, transparent, and safe services for its customers, setting itself apart in a competitive marketplace. The company culture emphasizes innovation, excellence, and a shared passion for travel and hospitality. The role of Customer Service Crewmember at Avelo Airlines is a vital position within its operational team. This role focuses on delivering exceptional customer service through every interaction, ensuring customers experience a simple and seamless journey from check-in to boarding. The Crewmember acts as the front line of the airline, representing the company values and standards every day. They are expected to assist customers with check-in procedures, boarding, and baggage management, always maintaining a caring and friendly attitude while ensuring compliance with federal and company policies. In addition to their customer service duties, Customer Service Crewmembers contribute significantly to the operational success of the airline by validating customer documentation, handling denied boarding situations, communicating flight status updates, and ensuring data accuracy in the company’s Departure Control System (DCS). They participate in safety briefings and are attentive to the airport environment to uphold safety and security standards. This role requires the ability to work effectively under pressure and adaptability to varying shifts, including nights, weekends, holidays, and overtime. The position also demands physical capabilities such as standing for extended periods and managing baggage weighing up to 70 pounds. A positive demeanor, strong communication skills, and a welcoming personality are essential attributes for success in this role. Working with Avelo Airlines offers the chance to be part of an exciting and dynamic organization that is shaping the future of air travel in America. The company embraces diversity and is an Equal Opportunity Employer, valuing the contribution of each employee in creating a memorable travel experience for customers. If you aspire to make a meaningful impact within a quickly growing airline and have a passion for customer service, joining the Avelo team as a Customer Service Crewmember could be the perfect opportunity to advance your career in aviation.

• High school graduate or general education degree (GED)
• Must possess a valid US state driver's license
• Must have the flexibility to work in a sometimes-stressful environment during a variety of shifts, including nights, weekends, holidays, and overtime
• Become qualified and remain current in required disciplines
• Ability to stand and work in one location for up to four hours at a time
• Maintain personal appearance that display a positive representation of the company
• Ability to work in extreme weather conditions
• Ability to lift/push/pull up to 70 pounds
• Must be willing and able to pass FBI background check and obtain Airport security badge