Crowd Coordinator |Part Time | Greensboro Complex

Oak View Group is the global leader in venue development, management, and premium hospitality services focused on the live event industry. With a robust portfolio that includes world-class owned venues and an impressive client roster consisting of some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally, Oak View Group is uniquely positioned to offer an unmatched 360-degree solution set tailored to the needs of the live entertainment sector. This innovative and dynamic company thrives on its ability to provide exceptional experiences for artists, clients, and audiences alike, backed by deep industry expertise and a relentless commitment to excellence. The Greensboro Complex, managed under the Oak View Group, serves as a versatile multi-building facility dedicated to the Greensboro community and its neighbors. This complex is a vibrant hub for myriad events including athletic competitions, concerts, theater performances, cultural arts showcases, educational activities, fairs, exhibits, conventions, convocations, trade shows, and private and public gatherings. It holds substantial economic and cultural importance regionally and boasts nine distinct venues, anchored by the iconic First Horizon Coliseum, a 22,000-seat arena renowned for hosting premier ACC and NCAA basketball championships as well as legendary music performances from artists such as Paul McCartney, Garth Brooks, and Taylor Swift. The complex also features the Special Events Center with extensive exhibition halls and meeting rooms, White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the Odeon Theatre. Oak View Group is currently seeking dedicated Crowd Coordinators to join their team at the Greensboro Complex. These individuals will be key in delivering direct and exceptional customer service to all guests attending events. This role is primarily responsible for ensuring guest safety, enforcing venue policies, and maintaining an environment where visitors can enjoy their experience without incident. Crowd Coordinators play a crucial role in upholding security protocols, managing crowd behavior, and responding promptly to incidents or emergencies, all while providing courteous assistance. The role pays an hourly rate of $15.00 and includes benefits such as a 401(k) savings plan with matching available for part-time employees. This is an evergreen position with ongoing application acceptance, offering flexible scheduling that includes days, nights, weekends, and holidays. Given the nature of live events and the variety of functions the Greensboro Complex supports, candidates must be adaptable, attentive, and proactive in their approach to guest service and safety. Working as a Crowd Coordinator at Oak View Group means contributing to the success and safety of a leading live event venue operator while gaining valuable experience in customer service, crowd management, and event operations. It is an opportunity to be part of a company that values diversity, equity, and inclusion, recognizing that a diverse workforce is vital to driving innovation and delivering industry-leading service. Oak View Group fosters a supportive work culture that encourages personal and professional growth, making this role an ideal fit for motivated individuals passionate about live entertainment and community engagement.

• High school diploma or GED
• Minimum 1 year of customer service experience
• Ability to follow procedures and safety standards
• Ability to work independently and adapt to changing role requirements
• Strong customer service orientation with an outgoing and friendly demeanor
• Availability for flexible scheduling including days, nights, weekends, and holidays
• Physical ability to stand and walk for entire shifts