Crew Member - Jacksonville, FL

Dunkin' Donuts is a globally recognized quick-service restaurant brand that specializes in serving quality coffee, baked goods, and other breakfast offerings. The brand has earned a strong reputation for delivering fast, friendly service and delicious, freshly prepared products. Dunkin' Donuts is popular among customers seeking convenient and satisfying food and beverage options throughout the day. This particular job opportunity is with a franchisee of Dunkin' Donuts, an independently owned business that operates under the well-established Dunkin' Donuts brand. The franchisee runs their location with a focus on maintaining the brand's high standards while fostering a positive, energetic work environment for their crew members. Working for a Dunkin' Donuts franchisee means being part of a dedicated team that values hard work, collaboration, and delivering memorable guest experiences. The role of Crew Member at Dunkin' Donuts is crucial to the franchise's success and reputation. Crew Members are the frontline employees responsible for creating a welcoming atmosphere and ensuring each guest receives prompt, friendly service. These team members prepare products according to established operational and quality standards, ensuring consistency in every cup of coffee and every baked item served. They work efficiently in a fast-paced environment, maintaining cleanliness and organization throughout their shift. The Crew Member position requires a positive attitude, enthusiasm, and a commitment to teamwork to meet and exceed guest expectations. This position provides an excellent opportunity for individuals who enjoy engaging with people, thrive in dynamic settings, and want to develop their skills in customer service and food preparation. As a Crew Member, you will be expected to hold yourself accountable for your responsibilities during your shifts, show up on time and ready to work, and adhere to brand standards and safety procedures. You will participate in ongoing training to improve your skills and support the training of new team members. The role involves preparing menu items using proper recipes and techniques, maintaining a clean work environment, handling cash transactions accurately, and executing marketing initiatives. This position offers competitive weekly pay and benefits including paid time off, employee meals, medical and dental insurance contributions for full-time employees, and access to AFLAC accident, short-term disability, and life insurance options. Joining this franchisee’s team means becoming part of a winning culture that values each individual’s contribution and strives for operational excellence and guest satisfaction. If you are ready to bring energy, reliability, and a guest-focused mindset to a respected brand, this Crew Member role could be the perfect career start or development opportunity for you.

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Guest focus - anticipate and understand guests' needs and exceed their expectations