Crew Member / Barista - Full-time

Dunkin' is a globally recognized leader in the baked goods and coffee industry, renowned for its extensive variety of donuts, numerous coffee beverages, as well as an assortment of bagels, breakfast sandwiches, and other baked goods. Established as one of America’s favorite quick-service restaurant chains, Dunkin' prides itself on not just fueling the day for millions of customers but also fostering a supportive and energetic team environment for its crew members. This particular Dunkin' location operates under an independent franchise, owned and operated by Dozen Donuts through a franchise agreement with DD Franchising LLC. It is important to note that employment at this franchise is distinct from being employed by Dunkin’ Brands, Inc., as franchisees manage their own wage structures and benefit plans independently. The role of a Crew Member at this Dunkin' franchise is integral to the brand's commitment to excellent customer service and operational excellence. Crew members are the core ingredients that create the vibrant team culture driving Dunkin’s success. The company emphasizes a team-oriented environment where members support one another, creating a positive workplace atmosphere. The position welcomes hardworking, enthusiastic individuals passionate about making customers happy and providing exceptional guest experiences. Prior experience is not required, as comprehensive training is provided to ensure every team member can succeed and grow within the company. Opportunities for advancement are abundant in this role, with options for full-time employment and management positions for outstanding performers. The franchise team encourages career growth, continuous learning, and development initiatives, including best-in-class training programs and education discounts available through Southern New Hampshire University. Employees also benefit from competitive wages and a flexible schedule accommodating both part-time and full-time availability. Dunkin’ offers a variety of benefits to its crew, ranging from discounted donuts and coffee to comprehensive medical, dental, and vision insurance for eligible employees, paid vacation, a 401k retirement plan, recognition bonuses, and community involvement opportunities. This role is designed for individuals who thrive in a fast-paced, team-driven environment where safety, sanitation, and guest satisfaction are high priorities. Crew members are expected to deliver top-notch service speed, product quality, and exceed guests’ expectations by anticipating their needs. Working well collaboratively is essential to maintain the brand’s reputation for excellence and contribute to a rewarding customer experience. Multilingual skills such as Spanish, Portuguese, or other languages are valued and can enhance the onboarding and training process. The franchised location serves multiple towns including New Haven, North Haven, Northford, North Branford, Branford, Wallingford, West Haven, East Haven, Guilford, Hamden, and Durham, making this an accessible opportunity for many prospective employees across these communities.

• Provide excellent guest satisfaction, service speed, and product quality
• show passion about results by setting compelling targets and delivering on commitments
• meet safety and sanitation standards
• anticipate and understand guests' needs and exceed their expectations
• work well in a team environment