Corona,CA,USA,CA:EL General Manager Hourly-$20 To $30 Per HOUR at El

El Pollo Loco is a well-established and popular fast-casual restaurant chain that specializes in Mexican-style grilled chicken. Renowned for its commitment to quality, flavor, and a welcoming dining experience, El Pollo Loco has built a strong presence across the United States. The company is dedicated to providing guests with freshly prepared meals using high-quality ingredients in a vibrant, family-friendly atmosphere. With a focus on customer satisfaction and operational excellence, El Pollo Loco continues to grow and innovate within the competitive fast-food industry. The role of Restaurant Manager at El Pollo Loco is a critical position responsible for the overall management and success of one restaurant location. This full-time position offers competitive pay ranging from $20.00 to $30.00 per hour, with actual earnings influenced by factors such as the specific restaurant brand, experience, education, geography, applicable minimum wage, store volume, hours worked, and potential overtime pay. Reporting directly to the District Manager, the Restaurant Manager oversees both the management team and hourly crew members with the goal of achieving sales and profit targets while ensuring superior guest satisfaction and adherence to company policies. In this multifaceted role, the Restaurant Manager is accountable for driving the restaurant's sales and profit plan. This includes analyzing operating statements to diagnose operational challenges and taking necessary corrective actions to improve performance. The manager stays informed of local market trends and competition, selecting and implementing effective local store marketing programs in collaboration with the District Manager. Furthermore, the manager ensures compliance with the El Pollo Loco Operations Manual, guaranteeing that all menu items are prepared, portioned, and presented to exacting standards in a safe and sanitary environment. The manager also plays a vital role in employee supervision and development. They directly manage assistant managers and hold them accountable for meeting expectations, setting developmental goals, and providing continuous performance feedback. The position requires effective scheduling of management and hourly employees to align with labor staffing guidelines, as well as maintaining proper inventory levels for food and non-food items. Promoting a safe workplace and handling all safety-related incidents responsibly is essential, including participating in safety committee meetings and representing the company during worker compensation hearings. This role demands strong leadership and communication skills to foster a positive work environment and promote teamwork among staff. The Restaurant Manager conducts regular employee and management meetings, encourages open communication, and ensures all employees receive appropriate training and development. Additionally, the manager oversees recruitment, interviewing, and selection of hourly team members while also assisting in restaurant management hiring. Personnel administration duties include maintaining accurate records, administering merit increases, and enforcing proper timekeeping procedures. The Restaurant Manager must also ensure that financial responsibilities are met by safeguarding company funds and inventory, enforcing cash handling and security policies, and complying with all relevant health, sanitation, safety, and human resources regulations. The manager commits to upholding El Pollo Loco's policies of equal opportunity and maintaining a harassment-free work environment for all employees and customers alike. The ideal candidate will have at least one year of management experience in the hospitality industry and possess strong English communication skills. This role requires extensive physical stamina including prolonged standing, exposure to various environmental conditions, and the ability to work effectively under pressure during peak business hours. With a comprehensive focus on guest satisfaction, team development, operational efficiency, and regulatory compliance, the Restaurant Manager at El Pollo Loco is an influential leader pivotal to the restaurant's success and reputation.

• Minimum of one year management experience in the hospitality business
• High school degree or equivalent preferred
• Ability to effectively speak, read, and write in English
• Ability to work extensive standing without breaks
• Ability to work in varying conditions including heat, steam, smoke, and cold
• Ability to lift up to 40 lbs
• Must be able to work irregular hours and handle stress during busy periods
• Must have high level of mobility and flexibility
• Ability to operate a computer and cash register
• Effective communication skills