Concierge,Multifamily-Apply Now! Position in Cary,NC,USA | Hiring

Cushman & Wakefield is a globally recognized real estate services firm that offers a comprehensive range of integrated services including property management, brokerage, advisory, and consulting. The company operates across numerous sectors including commercial, industrial, and multifamily real estate, delivering innovative solutions tailored to meet the needs of their clients. With a commitment to excellence and a focus on community, Cushman & Wakefield is known for its dedication to fostering healthy, vibrant environments for both tenants and owners alike. As a leading multifamily property management company, Cushman & Wakefield manages numerous residential communities nationwide with the goal of creating welcoming spaces where residents feel at home. The company prides itself on its community-oriented approach, professional management standards, and the use of cutting-edge technology to enhance the living experience. The Concierge role within the multifamily division at Cushman & Wakefield is a customer-facing position integral to creating a positive resident experience. Responsible for being the friendly face of the property, the Concierge serves as the first point of contact for residents, prospective residents, guests, and vendors. This role involves delivering exceptional customer service, providing resources, and promoting a sense of community within the apartment complex. The ideal candidate is approachable, organized, and enthusiastic about building strong relationships with residents and neighbors. Concierge personnel are tasked with various responsibilities including welcoming guests, handling after-hours package pickups, and addressing resident inquiries thoughtfully and professionally. They maintain communication logs and keep up-to-date information about active buildings to ensure smooth operations. An essential part of the role includes marketing the property through social media postings, blogging, and enhancing its internet presence, helping to attract new residents and maintain high community engagement. This position also supports community-building initiatives by assisting with resident events both on-site and off-site, contributing to an engaging and sociable environment for all residents. Effective communication with management is a priority to promptly address any issues or concerns that may arise. The Concierge maintains confidentiality of resident information and adheres strictly to property guidelines and performance standards. In addition to offering excellent customer service, the Concierge must be comfortable in a fast-paced setting, capable of working independently while maintaining a professional demeanor and appearance. The role requires physical stamina, as it involves standing and walking for extended periods, navigating staircases and outdoor environments, and occasionally lifting moderate weights. The position is full-time and offers a competitive hourly wage ranging from $17.00 to $20.00, dependent on experience and geographic location. Cushman & Wakefield provides a comprehensive benefits package including health, vision, and dental insurance, retirement and savings plans, and paid time off, reinforcing the company's commitment to employee well-being and professional growth. Working at Cushman & Wakefield also means joining a diverse, inclusive workplace that values equal opportunity for all employees, including protected veterans and individuals with disabilities. The company ensures compliance with the Americans with Disabilities Act Amendments Act (ADAAA) and welcomes applicants with disabilities to request reasonable accommodations during the hiring process. This role operates primarily in a professional office environment but also requires travel between properties in varying weather conditions. The use of standard office equipment is routine, and a high level of organization and attention to detail is necessary to maintain inventory, update activity logs, and prepare the work area appropriately each day. Overall, the Concierge is a vital contributor to the sense of community and quality living experience Cushman & Wakefield strives to provide in its multifamily communities.

• High school diploma, GED, trade, technical, or vocational school
• minimum 1 year of related experience
• ability to speak, write and communicate effectively in English
• maintain professional appearance and comply with prescribed dress code
• ability to cope in fast-paced environment
• able to work under minimal supervision
• ability to stand and walk for extended periods
• ability to ascend and descend staircases and ladders
• ability to travel outside between properties in varying weather
• able to exert up to 25 pounds of force regularly
• maintain confidentiality
• adhere to property guidelines
• ability to operate office machinery