Concierge Weekend - Apply Now!

Planned Companies is a distinguished service provider specializing in management and lifestyle services, dedicated to enhancing the living and working environments of premium residential and commercial properties. Operating out of San Jose, California, Planned Companies is committed to delivering outstanding concierge and lifestyle services that cater to the unique needs of tenants, guests, vendors, and property managers alike. As a company, they pride themselves on their ability to blend professionalism with a warm and welcoming approach, ensuring every interaction reflects their core values of hospitality, safety, and efficiency. Their clients recognize the critical role that first impressions play in tenant satisfaction and overall property appeal, making the concierge and front desk roles integral to their service offerings. The Concierge position at Planned Companies, based in San Jose, CA, is a pivotal role designed to embody the companys commitment to exceptional client service. This role operates on a weekend schedule from 3:00 pm to 11:30 pm on Saturdays and Sundays and offers an hourly pay rate of $25, underscoring the value placed on skilled, motivated, and professional candidates. The concierge is a frontline representative, responsible for greeting tenants, guests, and vendors, and providing a seamless and memorable experience right from the building entrance. This role involves much more than managing the lobby; it is about creating personalized and attentive service experiences tailored to the diverse personalities, lifestyles, and requirements of the propertys residents and visitors. The concierge acts as a knowledgeable liaison, offering recommendations and facilitating arrangements involving local attractions, dining, retail shopping, entertainment, sporting events, and transportation services. Organizational skills are equally vital, as the position entails scheduling reservations, planning and organizing on-site events, and managing secure handling and documentation of mail, deliveries, and vendor services. Candidates in this role must possess excellent communication skills, both written and verbal, along with a strong command of basic computer applications necessary for handling telephones, access control systems, keys, and access cards. The ideal concierge is also attentive, friendly, and self-assured, with the ability to multitask effectively in a fast-paced environment while maintaining a poised and professional demeanor. Importantly, Planned Companies places a significant emphasis on inclusivity and equal opportunity employment, encouraging candidates from diverse backgrounds to apply. This commitment not only shapes their corporate culture but also enhances their ability to serve a wide-ranging clientele with varied needs. In summary, this Concierge role is an excellent opportunity for seasoned customer service professionals who are passionate about hospitality and enjoy interpersonal interactions in a dynamic setting. Successful candidates will be rewarded with competitive compensation and the chance to contribute to a respected company that values excellence and people-first service. This role promises a balance of operational responsibilities and creative problem-solving, all within a supportive and professional work environment committed to career growth and employee wellbeing.

• 3 plus years of customer service experience
• desire and passion to provide a warm and welcoming hello to everyone
• excellent written and verbal communication and basic computer skills
• knowledge of local attractions and establishments
• polite friendly self-assured and able to multitask with good time-management
• ability to lift up to 50lbs when needed