Concierge Weekend - Apply Now!

Planned Companies is a distinguished property management and lifestyle services company based in San Jose, California, dedicated to enhancing the tenant experience in residential and commercial properties. Renowned for their commitment to maintaining secure and aesthetically pleasing environments, Planned Companies prioritizes delivering exceptional customer service that fosters a welcoming, engaging atmosphere for tenants, guests, and vendors alike. This company exemplifies a high standard of hospitality within property management, blending safety, presentation, and top-tier service to ensure each individual feels valued and supported. At the core of their service philosophy is the Planned Lifestyle Services (PLS) program, which serves as the forward-facing component designed to exceed client expectations. PLS seeks motivated, courteous, and knowledgeable Front Desk Associates and Doormen to join their team. These roles are integral to guaranteeing a seamless, positive visitor experience and involve a range of responsibilities that extend beyond traditional front desk services. Working primarily on weekends with a defined schedule from 3:00 pm to 11:30 pm, these positions offer a competitive pay rate of $25 per hour. This schedule is ideal for candidates seeking weekend employment in a dynamic, service-driven environment. The role of Concierge within Planned Companies demands more than basic administrative tasks. It requires the ability to provide personalized and thoughtful service tailored to individual tenant needs. Concierges engage deeply with tenants to understand their unique lifestyles and preferences, facilitating diverse arrangements such as restaurant bookings, appointment scheduling, and event planning. These professionals are also a critical junction for information, offering pertinent recommendations on local entertainment, dining, retail, and transportation options. They help solidify community engagement by organizing on-site events and maintaining close relationships with vendors and other service providers. In addition to hospitality duties, the Concierge is responsible for handling logistical components such as documenting and securing mail and deliveries, managing vendor services, and controlling access through key and card management. Effective communication skills are crucial, as the role includes answering telephones and monitoring the lobby to uphold safety and security standards. Candidates suited for this position will be those who possess strong interpersonal skills, are detail-oriented, and adept at multitasking while managing priorities efficiently. The ability to lift items up to 50 pounds is also necessary, reflecting the hands-on nature of the job. Knowledge of the local area and a passion for customer service are imperative to thriving in this position. Planned Companies is an equal opportunity employer that champions diversity and inclusion, ensuring fair treatment and opportunity for all applicants regardless of race, sex, age, disability, or any other legally protected status. This commitment fosters a welcoming and supportive workplace where employees can succeed and contribute meaningfully. Joining Planned Companies as a Concierge not only provides a stable and engaging weekend role but also offers the chance to develop specialized customer service expertise within the property management sector. By becoming part of a company that values safety, presentation, and personalized service, you will play a critical role in shaping an inviting community environment that elevates the tenant living experience.

• 3+ years of customer service experience
• Desire and passion to provide a warm and welcoming hello to everyone
• Excellent written and verbal communication and basic computer skills
• Knowledge of local attractions and establishments
• Polite, friendly, self-assured and able to multitask with good time-management
• Ability to lift up to 50lbs when needed