Concierge/ Security Floaters - Overnight & Mornings

Planned Companies is a distinguished property management and lifestyle services company dedicated to enhancing the living experience of its clients through exceptional concierge and front desk services. With a strong commitment to maintaining secure, presentable, and welcoming environments, Planned Companies ensures that tenants, guests, and vendors receive the highest level of service and hospitality. The company focuses on creating personalized and memorable experiences, understanding that the quality of interaction at the front desk significantly impacts the overall impression and satisfaction of building residents and visitors. Operating in the property management sector, Planned Companies combines professionalism with a passion for hospitality to deliver services that go beyond expectations, making it a trusted name in lifestyle and concierge management. The role of Concierge – Front Desk Associate at Planned Companies is designed for motivated, courteous, and knowledgeable individuals who thrive in dynamic environments requiring excellent interpersonal skills and a customer-first mindset. This position is part-time or full-time, with an on-call schedule that includes mornings and overnight shifts, compensated at a rate of $20.00 per hour. The Concierge serves as the welcoming face at the building’s entry point, responsible for greeting and assisting tenants, guests, and vendors. They play a vital role in maintaining building security by managing keys, access cards, and monitoring deliveries and vendor services. Beyond basic front desk duties, the Concierge develops rapport with tenants to provide tailored services aligned with individual needs and preferences. This includes scheduling reservations at restaurants and entertainment venues, organizing on-site events, and offering informed recommendations for local dining, shopping, and tourist attractions. The ideal candidate brings a passion for hospitality, strong communication skills, and the ability to multitask efficiently. Familiarity with local establishments and a capability to handle physical aspects of the job, such as lifting up to 50 pounds, are essential. The role also demands proficiency in basic computer skills and telephone etiquette, requiring the Concierge to manage lobby activity and documentation meticulously. Working with Planned Companies offers employees a supportive and inclusive workplace with opportunities to engage in meaningful work that impacts tenant satisfaction positively. Full-time employees, defined as those working 30 or more hours weekly, are eligible for comprehensive medical, dental, vision, and ancillary benefits. Regardless of employment status, all employees can participate in the company’s 401K savings plan with an employer match, fostering financial well-being and retirement planning. Planned Companies proudly maintains an equal opportunity employment stance, celebrating diversity and ensuring fair treatment in hiring and benefit administration without discrimination on any legally protected basis. This position is ideal for individuals seeking a role that merges security, hospitality, and community engagement within a reputable lifestyle service provider. With competitive pay, a flexible schedule, and meaningful benefits, the Concierge role at Planned Companies is a compelling opportunity for dedicated service professionals looking to advance their careers in the property management and lifestyle services industry.

• 2+ years of security or front desk experience
• Desire and passion to provide a warm and welcoming hello to everyone
• Ability to lift up to 50lbs when needed