Concierge - Part Time (Open Availability Needed)

Senior Lifestyle is a reputable company in the senior living industry dedicated to enhancing the lives of older adults through compassionate care and exceptional service. With a strong commitment to creating vibrant communities where residents can thrive, Senior Lifestyle operates a variety of senior living facilities, including independent living, assisted living, and memory care communities. The company's mission emphasizes HEART — Hospitality, Excellence, Appreciation, Respect, and Teamwork — principles that guide every aspect of their service and ensure that residents, their families, and staff experience the highest quality of life and care. Senior Lifestyle is recognized for fostering an environment of warmth, dignity, and respect, making it a preferred choice for seniors seeking a supportive and engaging living environment. This particular role is designed to serve as a vital link between the residents, their families, guests, vendors, and the broader community. The position focuses on providing welcoming, compassionate assistance and administrative support to ensure smooth daily operations within the community. The successful candidate will be someone who embraces the HEART values and is passionate about making a positive difference by creating meaningful interactions with residents and visitors. Responsibilities include greeting residents and guests warmly, answering telephones promptly, monitoring building safety systems, handling incoming packages and deliveries, and assisting with administrative tasks across various departments. This role also includes maintaining important logs for community keys and gate passes and ensuring a timely response to concerns or needs raised by residents, families, or employees. The person in this position must exhibit excellent communication skills, both verbal and written, and be proficient in computer applications, including Outlook, Excel, and Word. Prior experience in a similar environment is preferred but not mandatory, particularly if the candidate shows strong customer service skills, empathy, and the ability to multitask effectively. This is a role that requires independent decision-making when necessary, alongside a strong capacity for teamwork and maintaining a positive demeanor at all times. Senior Lifestyle offers a comprehensive benefits package for eligible team members, including health, dental and vision insurance, retirement plans, short-term and long-term disability coverage, and paid time off. Additionally, the company supports innovative payroll options like DailyPay, which allows employees early access to earned wages. The company also upholds health and safety standards by requiring COVID-19 vaccination proof unless exempt based on medical, religious, or personal beliefs. This opportunity provides a meaningful chance to contribute to a community-focused company that values compassion, professionalism, and the enrichment of seniors' lives through dedicated service and teamwork.

• High school diploma or equivalent
• three months of related experience preferred
• excellent customer service skills required
• ability to communicate clearly and effectively in English
• proficiency with Outlook, Excel, and Word
• compassionate and professional demeanor
• ability to work collaboratively in a team environment
• capability to multitask and manage time effectively
• willingness to make independent decisions when appropriate
• ability to maintain a positive attitude and friendliness
• proof of COVID-19 vaccination or valid exemption