Concierge - Full Time (Open Availability Needed)

Senior Lifestyle is a reputable company dedicated to enhancing the quality of life for seniors through compassionate, professional, and comprehensive community living options. With a clear mission to enrich the lives of its residents through HEART; Hospitality, Excellence, Appreciation, Respect, and Teamwork, Senior Lifestyle stands out as a leader in senior care and community management. The company prioritizes a culture of kindness, respect, and teamwork, ensuring that the environment fosters dignity and comfort for all residents. A vital part of this mission is the commitment to creating an environment where residents, their families, and staff feel valued and supported. Senior Lifestyle operates a variety of senior living communities, providing residents with supportive services and opportunities to engage in meaningful activities in a safe and welcoming setting. The Concierge role at Senior Lifestyle is integral to fulfilling the company’s mission. The individual in this position serves as the first point of contact for residents, guests, prospective residents, and vendors, embodying the core values of Hospitality, Excellence, Appreciation, Respect, and Teamwork in every interaction. This role involves greeting residents and visitors with warmth and professionalism while providing assistance and support tailored to their needs and expectations. The Concierge is responsible for managing and monitoring safety measures through surveillance equipment and alarm systems, contributing to the overall security of the community and peace of mind for residents and families. Additionally, this role involves logistical support such as receiving and delivering packages, plants, and prescription drugs, maintaining sign-in and sign-out logs for community keys and gate passes, and providing administrative assistance to various departments as needed. The Concierge must have excellent communication skills and be highly proficient in computer use, including Outlook, Excel, and Word, to efficiently manage reports and documentation related to work orders, incidents, and resident concerns. Compassion, professionalism, engagement, empathy, and friendliness are essential attributes for success in this role, ensuring a positive and supportive atmosphere throughout the community. Overall, the Concierge position at Senior Lifestyle offers a rewarding opportunity to contribute to a caring community and make a positive difference in the lives of older adults. Supported by a comprehensive benefits package including health, dental, vision, retirement benefits, short-term and long-term disability coverage, and paid time off, employees are valued and empowered to thrive both professionally and personally. The company also supports financial wellness through DailyPay, an application that allows access to earned wages prior to payday. In alignment with health and safety priorities, Senior Lifestyle requires proof of COVID-19 vaccination unless exemptions apply. This role is ideal for individuals who hold a passion for service, dedication to community wellbeing, and the ability to multitask in a fast-paced, team-oriented environment.

• High school diploma or equivalent
• three months of related experience preferred
• excellent customer service skills
• ability to communicate clearly and effectively in English
• proficiency in computer skills including Outlook, Excel and Word
• compassionate and professional attitude
• ability to work as a team and manage multiple tasks
• ability to make independent decisions when necessary
• positive and friendly demeanor