Concierge Concierge ( Billangual / Spanish) - Apply Now!

Century Park Associates is a community-focused organization dedicated to providing an exceptional lifestyle for its residents, emphasizing respect, integrity, and outstanding service. As a respected establishment in the senior living sector, Century Park Associates fosters an environment where trust, leadership, and personal ethics are valued and expected from every associate. The company prides itself on its "people come first" philosophy, ensuring a rewarding workplace while enriching the lives of residents through compassionate care and consistent dedication. Century Park Associates supports the continued growth, learning, and contribution of its residents and motivates its team members to exceed expectations every day. Working at Century Park means becoming part of a community that cherishes warmth, professionalism, and the happiness that comes from going the extra mile. The Concierge role at Century Park Associates is pivotal in cultivating a welcoming and hospitable atmosphere, primarily located in the front lobby area. The Concierge is the initial point of contact for residents, families, guests, and visitors, ensuring that customer service and reception duties are executed with the utmost professionalism and adherence to all applicable laws, regulations, and community standards. Reporting directly to the Business Office Manager, the Concierge is responsible for greeting and assisting individuals, managing administrative tasks, supporting sales and marketing efforts, and maintaining the appearance and security of the front lobby. This position requires a high level of interpersonal skills and the ability to manage multiple tasks efficiently amidst frequent interruptions while maintaining a cheerful and positive demeanor. The Concierge role incorporates a variety of duties including customer interaction, visitor screening, receiving and distributing mail, maintaining logs and resident directories, facilitating resident check-ins, assisting with event documentation, and supporting the sales team by managing inquiry calls and electronic health records as needed. Proficiency with office equipment such as fax machines, copiers, and scanners, along with Microsoft Office applications like Word and Excel, is essential. This full-time position is ideal for individuals who are trustworthy, dependable, and passionate about serving seniors with excellence in communication, hospitality, and service delivery. The Concierge not only contributes to the operational success of the community but also embodies the values and ethics of Century Park Associates, helping to create an environment where every resident feels valued and cared for.

• must have high school diploma or equivalent
• must be proficient with microsoft office including word and excel
• must demonstrate proficiency with office machines including fax copier scanner
• must enjoy serving seniors
• must demonstrate excellent customer service and hospitality
• must have good telephone etiquette
• must demonstrate trustworthiness and dependability
• must work efficiently and effectively with little to no supervision
• must demonstrate effective communication skills
• must work efficiently with frequent interruptions
• must be able to multitask
• must be able to meet deadlines
• must be cheerful and positive
• must be responsive to resident requests
• must display integrity and professionalism by adhering to century park's code of ethics and completing all required compliance training