Concierge - Apply Now!

Nobu Malibu is a prestigious luxury hotel and restaurant located in the stunning coastal city of Malibu, California. Known worldwide for its impeccable service, exquisite dining experiences, and breathtaking ocean views, Nobu Malibu offers guests an unparalleled stay that combines comfort, elegance, and exceptional hospitality. As part of the globally recognized Nobu Group, this establishment prides itself on delivering a distinctive blend of Japanese cuisine with a contemporary twist, attracting both discerning locals and international travelers. The property not only features fine dining but also boasts well-appointed guest rooms, exclusive amenities, and access to a range of local attractions in Malibu, making it a premier destination for leisure and business guests alike. The role of Concierge at Nobu Malibu is a vital part-time position designed for individuals who are passionate about providing exceptional guest experiences in a luxury hotel setting. Working on the swing shift, the Concierge is responsible for serving as the first point of contact for guests, offering detailed information about the hotel’s restaurants, services, and the rich array of activities and attractions surrounding the property. This position demands a high level of professionalism, excellent communication skills, and the ability to anticipate and meet guests’ needs promptly and courteously. The Concierge will handle pre-arrival planning, manage guest requests throughout their stay, and ensure that all interactions reflect Nobu Malibu’s commitment to first-class service. In this dynamic role, the Concierge is expected to maintain comprehensive knowledge of hotel operations, including room types, rates, special promotions, and VIP guest details, ensuring personalized service tailored to each guest. Responsibilities extend from making reservations for dining and local events to coordinating transportation, babysitting services, and handling guest complaints with diplomacy and efficiency. The ideal candidate will have prior experience in a luxury hotel environment, preferably within a four-star brand, and possess advanced English communication skills. Additional language skills are an asset in this cosmopolitan setting. The hourly wage for this part-time position ranges from $22.00 to $23.50, reflecting the high standards expected of Nobu Malibu staff. The role requires physical stamina to handle prolonged standing, occasional lifting up to 100 lbs, and the ability to operate hotel equipment safely. Aside from technical skills, the position calls for a friendly demeanor, attention to detail, and the capacity to work flexible schedules to meet the cyclical demands of the hospitality industry. Teamwork and compliance with hotel policies, safety, and environmental guidelines are also fundamental aspects of the Concierge’s duties. Overall, this Concierge role at Nobu Malibu offers a rewarding opportunity to be part of an elite hospitality team in one of California’s most sought-after luxury destinations. It is tailored for professionals who value quality guest service, thrive in a vibrant, fast-paced environment, and are eager to contribute positively to the guest experience from arrival to departure.

• High school diploma or equivalent vocational training certificate required
• prior hotel experience preferred
• ability to utilize computer software and hardware required
• ability to easily maneuver on computer keyboard required
• advanced ability to comprehend and speak English required
• must be customer service oriented
• must have excellent hospitality skills