Concierge - Apply Now!

Sunrise Senior Living is a renowned senior living company dedicated to empowering residents to live longer, healthier, and happier lives. With a commitment to creating vibrant, meaningful communities, Sunrise Senior Living has established itself as a trusted provider of senior care services that prioritize dignity, respect, and individual attention. Recognized repeatedly for its exceptional workplace culture, Sunrise has been certified as a Great Place to Work by Activated Insights nine times, reflecting its dedication to fostering a supportive and engaging environment for its employees. At the heart of Sunrise Senior Living's mission is the belief in the sacred value of human life and the commitment to serving residents with compassion and integrity. The community named Whispering Chase is currently seeking a Concierge to join their team. The Concierge plays a crucial role as the first point of contact and the initial impression for potential residents, their families, and visitors. This role requires a warm and welcoming professional who can effectively manage the community entry area, ensuring it remains inviting, safe, and orderly. The Concierge is responsible for greeting visitors, offering refreshments, answering telephone calls promptly with a professional greeting, and providing accurate information about the community. They also support the Director of Sales and the Executive Director by managing appointments, handling initial inquiries, and assisting with various administrative and marketing tasks. This position involves monitoring the Bistro area to maintain a pleasant atmosphere with refreshments and music, enhancing the overall experience of guests and residents alike. A key responsibility of the Concierge is to contribute to community safety by ensuring compliance with occupational health and safety requirements and participating in risk management programs. They must maintain accurate records, including resident and team member rosters and manage emergency procedures efficiently. The Concierge is also tasked with assisting in the recruitment process by greeting potential job candidates, guiding them on how to apply online, and capturing applicant information to support the Applicant Tracking System. This role demands strong organizational skills, excellent communication abilities, and a customer-centric approach that aligns with Sunrise Senior Living's core values and standards. Employees at Sunrise Senior Living like the Concierge benefit from working at an organization that values team collaboration, continuous learning, and personal growth. The company offers a variety of employee benefits, including medical, dental, and vision plans, retirement savings options, tuition reimbursement programs, and paid time off. The work environment encourages team members to contribute actively towards team goals, participate in engagement programs, and commit to serving residents through the company’s Principles of Service. The Concierge position at Whispering Chase is a unique opportunity to be a part of a company that not only values its residents and families but also deeply invests in its employees’ success and satisfaction. This role offers competitive compensation tailored to the candidate’s experience and location and is ideal for individuals passionate about customer service and making a positive impact in a senior living community.

• High school degree/GED
• proven customer service experience
• proficiency in computer skills including Microsoft Office and Sunrise applications
• ability to multitask and handle multiple priorities
• effective written and verbal communication skills
• good organizational and time management skills
• adherence to safety procedures and community protocols
• willingness to participate in required training and compliance programs