Concierge - Apply Now!

Discovery Management Group is an esteemed member of the Discovery Senior Living family of companies, which stands as one of the largest and most recognized senior living operators in the United States. Known for its commitment to performance, innovation, and lifestyle customization, Discovery Management Group plays a crucial role in managing and enhancing senior living communities nationwide. With a focus on operational excellence and a deep dedication to improving the quality of life for seniors, the organization serves over 6500 residents across multiple states. Its dedication to creating welcoming, safe, and vibrant communities reflects in the company's emphasis on personalized care and innovative operational strategies. The company offers rewarding and supportive career opportunities for individuals seeking meaningful roles in the senior living industry. Employees benefit from competitive wages, access to their pay before payday, flexible scheduling options that cater to full-time and part-time work, paid time off and holidays for full-time workers, and a comprehensive benefits package. This package includes health, dental, vision, life, and disability insurances, as well as a 401(k) plan with employer matching to support long-term financial security. Furthermore, Discovery Management Group values the growth and development of its team members by providing paid training and ample opportunities for career advancement. Additional perks such as meals, uniforms, and an Employee Assistance Program contribute to a supportive work environment. Within this vibrant and growing organization, the Concierge position plays a key role in enhancing the positive experience of residents, visitors, and team members at one of Discovery Management Group's communities. The Concierge is the primary point of contact when entering the community, responsible for greeting guests and residents warmly and professionally. This role requires managing both external and internal communications effectively, ensuring messages are accurately recorded and delivered promptly. The Concierge provides general information to residents and visitors, assists with appointment scheduling, distributes mail, and performs various administrative duties that maintain the smooth operation of the community's entry and reception areas. This position operates on a regular rotating schedule, including every other weekend, with twelve-hour shifts from 8am to 8pm across three days each week. This scheduling allows for a balanced work-life dynamic while supporting the community's operational needs. The Concierge keeps detailed records such as the Resident Phone List, Move-In and Move-Out Registers, and Guest Sign-In Logs, and collaborates with the marketing and dining departments by preparing brochures and meal tickets. Maintaining a neat and organized front desk and entry area is essential to foster a welcoming atmosphere for all who enter. Ideal candidates for the Concierge role have a high school diploma or GED and possess one to three years of customer service experience or equivalent training, highlighting the importance of interpersonal skills and professionalism. By joining Discovery Management Group as a Concierge, individuals contribute directly to the well-being and satisfaction of seniors while growing their careers in a supportive and innovative environment. If helping others and working in a dynamic, compassionate setting appeals to you, consider applying to join this exceptional team today.

• High school diploma or general education degree (GED) preferred
• one to three years customer service experience and/or training
• or equivalent combination of education and experience