Concierge - Apply Now!

The Pointe at Lifespring Senior Living is a distinguished senior living community dedicated to providing exceptional service and creating unforgettable experiences for its guests and residents. Located at 4371 Lifespring Lane, this full-service senior living establishment is committed to fostering a warm, welcoming environment where every visitor feels valued and cared for. With a focus on hospitality, comfort, and personalized attention, The Pointe at Lifespring stands out as a premier destination for seniors seeking both community and quality service in their daily lives. As a full-time employer, The Pointe at Lifespring offers a professional and supportive atmosphere where employees are encouraged to grow and develop their skills. Operating hours for the Business Office Manager/Concierge role are from 8:30 am to 5:00 pm, ensuring a structured workday that balances responsibility with work-life harmony. This role is crucial in maintaining the high standards of service the community is known for. The Business Office Manager/Concierge at The Pointe at Lifespring is a versatile and engaging position that blends administrative acumen with outstanding customer service skills. This role involves being the first point of contact for guests and residents, greeting them warmly, and assisting with various inquiries and requests. The ideal candidate will have expert knowledge of local attractions, dining options, events, and services to provide guests with personalized recommendations and create memorable experiences. From making reservations for dining, tours, spa services, and special arrangements to handling guest feedback and resolving issues professionally, this position requires a proactive approach and a commitment to excellence. In addition to direct guest interaction, the Business Office Manager/Concierge is responsible for maintaining organized and efficient concierge operations, including managing inventories and collaborating with other departments such as housekeeping and the front desk to enhance guest satisfaction. Essential to the role is a comprehensive understanding of hospitality standards, the ability to multitask efficiently, and a positive attitude that reflects the community's ethos. The Pointe at Lifespring Senior Living values its employees and promotes an inclusive and supportive work environment. The company offers competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. By joining the team, the Business Office Manager/Concierge contributes to upholding the community's reputation for exceptional service and compassionate care, ensuring every guest's visit is enjoyable and seamless. The Pointe at Lifespring is an Equal Opportunity Company, committed to diversity and inclusion in its workforce.

• high school diploma or equivalent
• previous experience in a concierge or customer service role
• strong communication skills
• proficiency in concierge software and property management systems
• ability to multitask and organize effectively
• availability to work flexible hours including weekends and holidays
• positive attitude and strong work ethic