Concierge - Apply Now!

Windsor Communities is a nationally recognized property management company known for creating exceptional residential experiences across a variety of communities. With a steadfast commitment to excellence, Windsor has repeatedly earned accolades for outstanding customer service, including the prestigious 2024 Kingsley Excellence Award for Overall Customer Service, an honor it has achieved for four consecutive years. As a company, Windsor prioritizes inclusive values, accountability, energy, and courage in fostering welcoming neighborhoods where residents feel truly cared for and at home. Their dedication to associate training, mentoring, career growth, and advancement opportunities ensures a thriving work culture where passion and professionalism are rewarded. The Bravern community in Bellevue, WA, is part of this vibrant network of Windsor properties, showcasing upscale living with attentive service and community engagement. The role of Concierge at The Bravern represents more than just a job—it is a vital career position that serves as the first point of contact for residents and guests alike, embodying the warm and professional spirit of Windsor Communities. The Concierge is responsible for creating unique, memorable experiences for residents as they come and go from their homes. This position demands outstanding interpersonal skills and a passion for exceptional customer service. The Concierge provides critical front desk duties, including administrative tasks, managing communications through the switchboard, and responding promptly and effectively to residents, prospective residents, and vendors. They play a key role in maintaining the smooth operation of the leasing and sales office, often handling shifting priorities in a fast-paced environment. Flexibility is essential, with the requirement to work weekends approximately 2 to 3 times per month to accommodate prospective residents as they explore their housing options. Compensation for this full-time position starts at $22.16 per hour, translating to an annual salary of $46,092, with potential for increases up to $27.70 per hour based on experience, tenure, and location. Additionally, a competitive bonus structure offers an average monthly bonus of $500 per quarter, cushioning the total annual compensation between approximately $48,092 and $59,616. The standard schedule for this role is Monday through Thursday, offering a consistent weekly pattern while encompassing weekend commitments. Beyond the salary, Windsor Communities offers a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, and paid time off programs. This position provides paid sick leave calculated at one hour for every 30 hours worked, 10 days of vacation accrued bi-weekly, six weeks of paid parental leave, 10 paid holidays annually, and up to three floating holidays for personal needs. Employees enjoy professional development sessions and career advancement avenues, alongside community perks such as 20% discounts on housing within any Windsor community. Additional incentives include a cell phone stipend, bi-annual apparel allowances, tuition assistance programs, and up to $300 annually for fitness reimbursements. The Concierge role at The Bravern offers a rewarding career path where customer-first mentality, multitasking prowess, and excellent communication skills translate into daily meaningful interactions and lasting impacts on the resident experience. Windsor Communities' supportive environment nurtures growth and success, promising a fulfilling journey for those passionate about property management and hospitality in the Bellevue area.

• High school diploma or equivalent
• Previous experience in property management or hospitality is a plus
• Excellent communication skills
• Customer-focused mindset
• Ability to multitask and adapt in a dynamic environment
• Availability to work 2-3 weekends per month
• Basic computer proficiency