Concierge - Apply Now!

Crown Pointe, a Sonida Senior Living community, is a premier retirement community located in Omaha, NE, dedicated to providing high-quality care and an enriching living experience for its residents. The community offers a comprehensive range of living options including independent living, assisted living, and memory care services. Crown Pointe is part of the reputable Sonida Senior Living family, which is known for its commitment to improving the lives of seniors through compassionate care and innovative solutions. The community prides itself on fostering a warm, welcoming environment that feels like home while providing the highest standards of care and support to its residents. At Crown Pointe, the focus is on creating a supportive and engaging community where residents can enjoy their retirement years with dignity, independence, and joy. The staff is dedicated to enhancing the quality of life for residents by addressing their physical, emotional, and social needs. The community uses cutting-edge technology to make care delivery more efficient and effective, ensuring that residents receive timely, personalized attention. This includes AI video technology to prevent falls, advanced electronic health records for streamlined care assessments, improved communication systems, and powerful data management tools. This role offers employees a competitive wage or salary package alongside a generous benefits program that includes health, dental, vision, and life/disability insurances, a 401k retirement savings plan with company match, paid time off from day one, and support for educational and learning opportunities. Crown Pointe also emphasizes work-life balance with flexible scheduling options that accommodate employees’ needs while maintaining high-quality service for residents. The Receptionist position at Crown Pointe is vital in managing the flow of communication and visitors within the community. This role acts as the welcoming face and first impression for residents, visitors, and callers. It requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Responsibilities include answering telephone calls and directing them appropriately, greeting and directing visitors, managing incoming mail and express courier services, and resolving customer questions and concerns promptly and courteously. This position supports the overall operations by ensuring smooth communication and a positive resident experience. Crown Pointe values dependability, responsibility, and a passion for customer service in its team members. This role is ideal for individuals who enjoy working in a community-focused environment and who take pride in contributing to the well-being of senior residents. Additionally, employees benefit from a supportive work culture that encourages professional development and values their contributions to the community’s success. If you have a caring nature, excellent interpersonal skills, and a commitment to exemplary service, Crown Pointe offers a rewarding career opportunity where you can truly find your joy and make a meaningful difference.

• High school diploma or equivalent
• previous experience in a receptionist or customer service role preferred
• ability to operate telephone and mailing systems
• excellent verbal and written communication skills
• dependable and punctual
• strong organizational skills
• ability to work flexible schedules