Concierge - Apply Now!

The company is a residential community that prioritizes providing exceptional services and a welcoming environment for its residents, guests, and vendors. As a community-focused organization, it operates with a commitment to exceptional customer service and efficient administrative support to maintain a secure, pleasant, and organized living environment. They emphasize their dedication to continuously improving processes to better serve their residents and maintain operational excellence. The employment type for the Concierge position is full-time and the schedule involves flexibility to meet operational demands, including working holidays, extended shifts, nights, weekends, standby, or on-call as necessary, underscoring the importance of responsiveness and dedication to the community's needs. The Concierge plays a vital role as the initial point of contact and administrative support within the community. This position carries the responsibility of greeting, assisting, and directing residents, their family members, guests, and vendors in a professional and courteous manner. The Concierge must maintain a welcoming atmosphere while ensuring security by monitoring security systems and responding swiftly to emergencies. Additionally, the role involves managing office equipment, maintaining inventories, overseeing mail and newspaper delivery, and providing administrative assistance to various departments as needed. Beyond technical and clerical duties, the Concierge actively contributes to the community's social life by supporting the Lifestyle Enrichment department with activity programs designed to engage residents and encourage participation. This position demands a highly organized, proactive individual with a positive attitude and excellent interpersonal skills, particularly geared towards serving older adults with empathy and professionalism. The successful candidate will have solid experience with computer applications such as Microsoft Word, Excel, PowerPoint, and Publisher, as well as proficiency working with office equipment. The Concierge role requires strong communication skills, both verbal and written, to interact effectively with residents and staff, draft reports, correspondence, and procedure manuals. Essential traits include the ability to multitask efficiently, prioritize responsibilities, and apply sound judgment while maintaining a courteous and professional demeanor. Educationally, candidates should have at least a high school diploma or equivalent, with a preference for individuals holding certifications from technical schools or an associate degree. Prior administrative experience, preferably within property management or real estate environments, is highly beneficial. In summary, this Concierge position offers a unique opportunity to contribute meaningfully to a residential community by blending administrative excellence with outstanding customer service and support for residents' quality of life. Candidates looking for a dynamic, community-oriented role with opportunities for personal and professional growth will find this position rewarding and engaging.

• High school diploma or equivalent
• Certification from technical school or Associate Degree preferred
• 3-5 years of administrative experience, preferably in a property management or real estate environment
• Proficient knowledge of Microsoft Word, Excel, PowerPoint, and Publisher
• Strong communication skills, both verbal and written
• Ability to organize and manage multiple priorities
• Positive attitude and strong customer service orientation
• Experience operating office equipment such as computers, scanners, fax machines, and copiers
• Ability to handle building security and emergency response
• Ability to work flexible hours including nights, weekends, holidays, and on-call
• Excellent problem-solving skills
• Ability to maintain professionalism and courteous manner at all times
• Ability to work as part of a team and meet deadlines