Concierge - Apply Now!

Century Park Associates is a distinguished senior living community committed to providing an enriching lifestyle for its residents and a rewarding work environment for its valued associates. Emphasizing a "people come first" philosophy, the company prioritizes relationships of trust, leadership, and personal ethics. Century Park Associates upholds excellence, respect, and outstanding service as the pillars of its organizational culture, fostering an atmosphere that is both welcoming and supportive to residents, their families, and the community. This ethos translates into an environment where residents are encouraged to continue growing, learning, and contributing, reflecting the company’s dedication to quality of life and compassionate care. The Concierge role at Century Park Associates is integral to delivering exceptional customer service and reception primarily in the front lobby area. Reporting directly to the Business Office Manager, the Concierge serves as the community's first point of contact for residents, families, guests, and visitors. This position requires a warm, professional demeanor to create and maintain a positive atmosphere of hospitality and welcome. In addition to being the greeter, the Concierge is responsible for a variety of administrative duties including clerical support, mail distribution, event logging, and resident maintenance requests, playing a crucial role in the smooth operation of daily activities at the community. The Concierge is also instrumental in supporting sales and marketing efforts by handling inquiry calls for prospective residents and coordinating with the sales team. They assist with electronic health records as needed and help maintain guest room reservations and charges accurately. This multifaceted role demands exemplary organizational skills, the ability to multitask, and efficiency in working with frequent interruptions. The ideal candidate is cheerful, positive, trustworthy, and possesses excellent communication skills, keen attention to detail, and the capacity to meet deadlines without constant supervision. At Century Park Associates, going beyond basic job responsibilities is encouraged, with team members often exceeding expectations to ensure the happiness and satisfaction of their residents. The Concierge plays a pivotal role in supporting this culture of caring and commitment, embodying the organization’s values of integrity, professionalism, and respect. This role offers a unique opportunity to make meaningful contributions to the lives of seniors while being part of a team that values excellence and compassionate service.

• Must have high school diploma or equivalent
• must be proficient with Microsoft Office including Word and Excel
• must demonstrate proficiency with office machines including fax, copier/scanner
• must enjoy serving seniors
• must demonstrate excellent customer service and hospitality
• must have good telephone etiquette
• must demonstrate trustworthiness and dependability
• must work efficiently and effectively with little to no supervision
• must demonstrate effective communication skills
• must work efficiently with frequent interruptions
• must be able to multitask
• must be able to meet deadlines
• must be cheerful and positive
• must be responsive to resident requests
• display integrity and professionalism by adhering to Century Park's Code of Ethics and complete all required compliance training