Assistant General Manager - $24 per HOUR

OTO Development is a prominent hotel development and management company recognized for its leadership within the hospitality industry. Specializing in partnering with top-tier brands, OTO Development owns and operates a diverse portfolio that includes upscale select service, extended stay, and lifestyle hotels located in key markets across the United States. The company has earned multiple accolades as Developer of the Year from major brand partners, reflecting its commitment to excellence in hotel development and operational performance. OTO Development's reputation is further enhanced by its outstanding guest service, operational excellence, and notable success in sales, marketing, and revenue generation. Additionally, the company takes pride in its community service efforts, contributing positively to the locations where it operates. As an employer, OTO Development offers competitive compensation and benefits programs designed to attract and retain top talent in the hospitality field. These benefits include medical insurance options, dental and vision insurance, a 401k plan with company matching contributions, company-provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and additional perks that promote employee wellness and satisfaction. This comprehensive approach to employee support underscores OTO Development's dedication to fostering a positive workplace environment and professional growth opportunities for its team members. The Assistant General Manager role at OTO Development is a pivotal leadership position responsible for supporting the overall management and operational success of a hotel property. This role requires active participation in sales initiatives, including engaging with the sales team on calls and site visits to drive new business acquisition and close deals effectively. The Assistant General Manager will thoroughly review financial reports and statements to identify areas for improvement and implement strategies to enhance the hotel's financial performance. Key responsibilities include coaching and supporting hotel staff to maintain control over wages and operational expenses, managing the budget for supplies, labor, utilities, food, and beverage costs, and ensuring these expenditures stay within approved parameters. To enhance team capability and service quality, the role mandates ongoing training in service, technical skills, and other relevant areas across the property. The Assistant General Manager plays a significant role in fostering a collaborative work culture by maintaining open communication with team members and enforcing an "open door" policy to handle employee feedback effectively. A critical function of this position is recruiting and hiring talented individuals who exhibit strong functional expertise, creativity, and leadership. The Assistant General Manager also actively monitors service standards by observing team member performance, providing constructive feedback, and analyzing guest feedback data such as comment cards and survey results to pinpoint areas requiring improvement. Continuously addressing service challenges with innovative solutions and maintaining direct communication with guests to gather satisfaction feedback are essential aspects of this role. Furthermore, the Assistant General Manager ensures that the hotel maintains a welcoming and well-maintained environment that complies with franchise standards while prioritizing safety and security for both guests and team members. This role requires a hands-on leader who is visible within the property and dedicated to delivering exceptional guest experiences and team engagement. Compensation for this position ranges from $24.26 to $49.68 per hour, varying by state and market, and includes up to 10 percent travel outside the local area, often requiring overnight stays. The position demands the physical ability to walk and stand for extended periods, reflecting the active nature of the role. Overall, the Assistant General Manager role at OTO Development offers a challenging yet rewarding opportunity for hospitality professionals to contribute to a respected company committed to excellence and professional development.

• Previous hotel management experience with proven success in leadership of teams and guest service results
• Prior experience with direct sales efforts producing at least 50 percent market mix of total revenues
• High school diploma with college degree preferred
• Valid driver's license from the appropriate state
• Exceptional time management and multitasking skills
• Customer focus and consistently strive to deliver optimal employee and customer satisfaction
• Ability to walk and stand for extended periods
• Ability to travel up to 10 percent, including overnight travel