Concierge - Apply Now!

Belmont Village Senior Living is a prominent operator of luxury senior living communities across the United States and Mexico City, Mexico. Renowned for its commitment to quality care and exceptional service, Belmont Village offers residents a vibrant lifestyle enriched with community activities, compassionate support, and a dedicated team environment. The organization prides itself on its core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, which guide every interaction and service within its communities. As a company, Belmont Village is dedicated to creating engaging, supportive living environments where seniors can thrive, feel valued, and maintain their independence with confidence. Belmont Village Senior Living is currently seeking a Concierge to join their team. The Concierge will serve as the welcoming face and initial point of contact for residents, family members, vendors, and guests visiting the community. Working primarily Sunday through Tuesday from 10:00 AM to 7:30 PM, the Concierge plays a crucial role in delivering exceptional customer service and hospitality. This position involves multitasking in a fast-paced and physically active setting, ensuring that all inquiries are addressed promptly and with empathy, executing administrative duties accurately, and contributing to a secure and welcoming environment for all community members. The ideal candidate for this role is someone who takes pride in their work, demonstrates strong reliability, and exhibits empathy towards seniors and their families. They excel in collaboration, maintain a positive team-oriented attitude, and embrace continual learning and growth opportunities. The Concierge will be responsible for greeting residents and visitors warmly, managing multiple phone lines with professionalism, coordinating package deliveries, supporting event logistics, maintaining communication between departments, and managing community access protocols. Additional responsibilities include scheduling transportation, assisting in event setup, processing maintenance work orders, and keeping the workspace organized and efficient to uphold the community's positive first impressions. Belmont Village offers a supportive work environment with opportunities for career growth and development. Team members benefit from training programs led by subject matter experts, employee support initiatives for unexpected hardships, exclusive discounts, and ongoing education courses. The company values consistent attendance, professionalism, and a commitment to delivering top-tier hospitality and customer satisfaction. Employees also gain access to comprehensive benefits, including medical, dental, vision, mental health, and prescription coverage, paid time off, 401(k) savings plans with employer matching, disability insurance, and life insurance. Belmont Village Senior Living promotes equal employment opportunities and fosters a diverse, inclusive workplace where every team member can contribute meaningfully and grow their career.

• High school diploma or equivalent
• Proven experience with a multi-line phone system with demonstrated professional phone etiquette
• Demonstrated proficiency with MS Office applications to perform job-related tasks
• Must be able to communicate clearly in verbal and written English
• Demonstrates initiative with advanced critical thinking skills
• Proven administrative and organizational skill set
• Professional, pleasant and team oriented attitude
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community