Concierge - Apply Now!

Seagrass Village of Fleming Island is a premier residential community located in Fleming Island, FL, known for its commitment to providing exceptional living experiences for its residents. Specializing in creating a friendly and welcoming environment, Seagrass Village prides itself on maintaining a standard of excellence that influences every aspect of life within the community. With a focus on integrity, compassion, and consistent high-quality service, it aims to ensure that residents feel valued, cared for, and engaged in a vibrant community. The company culture embraces the core values of character, compassion, commitment, communication, and consistency, which guide all interactions and services provided to residents, families, guests, and staff alike. The role available is for a Part-Time Concierge, an essential frontline ambassador position that involves delivering top-tier customer service and support to everyone within the community. The position offers a starting hourly wage of $14.00, which may be adjusted based on the candidate’s experience. This part-time role requires availability during day shifts as well as weekends, providing flexibility for those looking for work that fits their schedule. The Concierge will be responsible for greeting visitors, answering telephones, and attending to a wide range of resident-focused tasks that require a polite, empathetic, and effective communicator who can assist residents and families with kindness and professionalism. The Concierge serves as the welcoming face of Seagrass Village, ensuring every interaction reflects the community’s dedication to excellent care and service. Responsibilities include facilitating communication between residents, families, and community staff, scheduling new hires for onboarding processes, assisting in office operations, and performing administrative tasks such as typing correspondence and managing mail. This role also comes with the opportunity to participate in special projects, training new employees, and occasionally assisting residents with dining or housekeeping duties. An essential aspect of the position is the ability to observe and report any safety hazards, adhere strictly to HIPAA regulations, and maintain confidentiality about resident care. Candidates for this position must demonstrate strong interpersonal skills, an ability to communicate effectively in a clear and respectful manner, and a positive attitude towards workplace policies and resident interactions. The role demands a high level of attention to detail and the ability to perform safely in a physically active environment where standing, walking, reaching, and lifting up to 25 pounds are regularly required. This part-time position also offers competitive benefits including a comprehensive benefits package consisting of 401k options, paid time off, and tuition reimbursement, supporting employees’ long-term growth and well-being. This position offers a rewarding opportunity to join a caring community dedicated to making a difference in residents’ lives every day.

• High school diploma or general education degree (GED)
• Less than one year related experience or training
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Knowledge of Microsoft Office Suite
• Availability for day shifts and weekend work
• Ability to stand, walk, use hands, reach with hands and arms, talk or hear
• Ability to stoop, kneel, crouch or crawl occasionally
• Ability to lift and/or move up to 25 pounds