Community Concierge - Apply Now!

AvalonBay Communities is a leading real estate investment trust specializing in the development, redevelopment, acquisition, and management of premium apartment communities across the United States. With a focus on creating exceptional living spaces, AvalonBay is dedicated to enhancing the everyday lives of its residents through innovative design, outstanding service, and a commitment to sustainable living. As a company, AvalonBay prides itself on fostering a collaborative and inclusive workplace culture, where associates are empowered to make a meaningful impact. This dedication extends beyond just property management; AvalonBay seeks to cultivate a community where residents feel truly at home and associates feel valued and supported. The Concierge role at AvalonBay Communities represents a unique opportunity to lead and innovate at the forefront of residential customer service. This position is centered on managing front desk operations with a high level of professionalism and care, ensuring that every interaction reinforces AvalonBay's commitment to luxury living. The Concierge acts as the face of the company, welcoming prospects and residents alike with warmth and efficiency. Responsibilities include monitoring foot traffic, delivering exceptional customer service, and implementing initiatives that enhance resident satisfaction and quality of life. This role requires close collaboration with leasing and maintenance teams to facilitate smooth move-in and move-out processes, as well as ongoing resident support. Working primarily weekends from 3 PM to 11 PM, this role is an excellent fit for individuals seeking flexible work schedules or additional income alongside other commitments. The position provides invaluable experience in hospitality and property management, offering professional growth within a company passionate about continuous improvement and associate development. Strong communication, organizational skills, and the ability to manage multiple tasks with patience and poise are essential qualities for success as a Concierge at AvalonBay. Ultimately, this role is a vital touchpoint that helps create a welcoming, organized, and responsive community experience, embodying AvalonBay's values of integrity, care, and service excellence.

• High school diploma or equivalency
• 1+ years related experience preferred
• Proficiency with Microsoft Office suite
• Ability to walk property and handle packages
• Strong communication abilities
• Time management skills
• Patience and composure under pressure