Collingswood,NJ,USA Full-time Supervisor-Collingswood,NJ | Hiring

Fashion District in Philadelphia is a vibrant entertainment complex that offers a unique blend of shopping, dining, and recreational experiences in the heart of the city. Located at 1001 Market Street #3010, Philadelphia, PA, this establishment is a bustling hub known for its dynamic food and beverage services. Fashion District aims to provide its visitors with exceptional service and quality experiences, blending modern amenities with a lively atmosphere that appeals to both locals and tourists alike. Within this diverse environment, the Food and Beverage Department plays a crucial role in enhancing guest satisfaction by delivering high standards of food quality and service. The Food and Beverage Supervisor position at Round One Entertainment within Fashion District is a full-time, non-exempt role offering an hourly wage between $19 and $20.75. This supervisory role is integral to the daily operations of the Food and Beverage Department, working closely under the direction of the Food and Beverage Manager or General Manager. The supervisor is responsible for managing food preparation processes, portion control, and ensuring the attractive garnishing and presentation of all food items. This role requires a hands-on approach to maintaining high standards while also overseeing inventory control, scheduling, and staff management. As a Food and Beverage Supervisor, one must also handle customer complaints with professionalism and ensure compliance with all alcohol serving regulations, including age restrictions. The role demands a strong presence on the floor for at least 90% of the shift to support sales and troubleshoot any issues that arise. Additionally, the supervisor is tasked with opening and closing the store and department following company guidelines. Training, coaching, and disciplining staff as needed is a vital part of the job to maintain a motivated and effective team. Furthermore, creating schedules, assigning tasks, and managing breaks are responsibilities that ensure smooth department operations. The supervisor attends weekly meetings with management to address operational challenges and collaborate on solutions that promote both customer satisfaction and business efficiency. Monitor till checks, handle refunds, and perform price adjustments are essential financial tasks in accordance with company policy. Setting and achieving departmental sales goals with the support of upper management reflects the performance-driven culture of the company. The role requires knowledge of company policies, continuous monitoring of employee performance, and proactive engagement to meet and exceed operational targets. Overall, this position at Round One Entertainment within Fashion District offers a dynamic work environment characterized by high energy, a fast-paced atmosphere, and the opportunity to lead a team dedicated to delivering exceptional food and beverage service in a popular entertainment setting. This role is suited for individuals who thrive in customer service, have supervisory experience in food and beverage operations, and possess the physical stamina required for an active work environment that includes standing, walking, and occasional lifting of heavy items.

• Associates degree
• 2-3 years food and beverage management experience
• Experience in fast food or quick service industries preferred
• Knowledge of alcohol service and age restrictions
• Ability to work in a noisy and busy environment
• Physical ability to bend, stretch, twist, climb, stand, walk extensively
• Ability to lift or move up to 100 lbs with assistance
• Excellent communication and interpersonal skills
• Ability to manage and resolve customer complaints
• Availability for full-time employment