Cocktail Server - El Torito - Now Hiring!

Xperience Restaurant Group (XRG) is a dynamic and renowned hospitality company dedicated to creating extraordinary guest experiences across its diverse portfolio of restaurants and entertainment venues. With a strong foundation built on passion for hospitality and a commitment to excellence, XRG is recognized as a leader in the industry, offering innovative dining concepts and a unique culture that fosters growth and teamwork. Celebrated as a certified Top Workplace for five consecutive years, XRG values the hard work and dedication of its team members, encouraging a culture where everyone is motivated to deliver unforgettable eXperiences rather than just meals. This approach has helped XRG build a strong brand reputation and a loyal customer base who return time and again for the exceptional service and ambiance offered at their establishments. At XRG, team members enjoy competitive pay—in this case, a pay rate of $16.78 per hour plus tips—along with flexible scheduling options designed to support work-life balance. The company strongly believes in cultivating talent from within, offering multiple career growth opportunities so employees can #XperienceRealGrowth as they advance their careers. The unique culture of XRG is highlighted by its Core Values, which foster a family-like atmosphere known as #XRGFam, making employees feel supported and valued in their roles. Additional perks include team member dining discounts for employees and up to five guests, an employee referral program, exclusive financial benefits such as credit union memberships with checking, savings, loan options, and financial education resources, as well as partner perks that unlock discounts on theme parks, travel, apparel, sports tickets, and more. Eligible employees also benefit from offered sick time in certain states and comprehensive health insurance coverage for full-time staff. The role of Cocktail Server at Xtreme Restaurant Group is an exciting opportunity for individuals passionate about hospitality and guest service. As a Cocktail Server, the primary responsibility is to welcome guests warmly, take food and beverage orders accurately, and ensure that all orders are delivered promptly to the guests' satisfaction. This position requires a deep understanding of menu items, including pricing and allergen information, so servers can provide thorough and accurate guidance to guests. Cocktail Servers are instrumental in creating an inviting atmosphere by recognizing and cultivating relationships with regular guests, contributing to repeat business and customer loyalty. The role demands proficiency in using POS (point of sale) systems for order entry and payment processing, along with the ability to prepare accurate guest checks and handle various forms of payment securely. Maintaining company safety and sanitation standards as well as compliance with all health department procedures and liquor laws is crucial, ensuring a safe and enjoyable environment for guests and colleagues alike. Servers are also expected to assist in maintaining adequate stock levels on the floor, moving furniture as directed by management, cleaning spills promptly, and reporting equipment failures or safety hazards to management immediately. This role also requires excellent communication skills, as Cocktail Servers need to respond to guest concerns or complaints with a positive attitude and resolve issues effectively, escalating to management when necessary. Physical stamina is important for this position, given that servers must be able to stand and walk for extended periods and lift or move items weighing up to 50 pounds. The working environment can be fast-paced, with varying noise levels, crowds, and sometimes exposure to hot or cold surfaces and wet floors, necessitating adaptability and a focus on guest satisfaction at all times. Overall, the Cocktail Server position at Xperience Restaurant Group offers a rewarding career path within a supportive and vibrant hospitality company. It is well-suited for individuals who are at least 21 years old, have relevant experience, and possess a genuine passion for guest service and hospitality. With competitive pay, extensive benefits, and ample opportunities for growth, joining XRG is an excellent choice for those seeking a fulfilling role in the restaurant industry where they can thrive and contribute to memorable guest experiences.

• High school diploma preferred
• Proof of eligibility to work in the United States
• Valid driver's license
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of two (2) years related experience
• Experience with POS systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in English with staff, clients, and the public