Clerical - Quick Hire!

The hiring establishment is a healthcare facility focused on providing medical services that require efficient and seamless front office operations to enhance patient care and administrative functions. As an integral part of the healthcare environment, this facility aims to maintain high standards of patient confidentiality, professionalism, and accurate handling of medical records and appointments. The company is committed to ensuring that patients receive timely appointments, proper insurance verification, and effective communication with medical personnel and physicians. This establishment employs a variety of staff to provide these comprehensive services, and the Receptionist role is crucial to supporting these efforts. This healthcare facility is currently seeking a Front Office/Receptionist to manage essential clerical duties and assist in the smooth daily operation of the facility. The Receptionist will be a non-licensed employee who has completed an on-the-job training program, enabling them to perform office-related tasks responsibly and efficiently. The role demands excellent organizational skills, discretion in handling sensitive medical records, and the ability to manage multiple tasks such as scheduling patient appointments, recording charges, dealing with insurance companies, and providing exceptional customer service to patients of all ages. The Front Office/Receptionist position involves a wide range of responsibilities, including coordinating patient schedules, maintaining medical records, processing patient payments, and managing communication tools such as phone calls and messages. This role requires the ability to work well under pressure, demonstrate sound judgment, and accept constructive feedback for continuous professional growth. The Receptionist is often the first point of contact for patients, playing a vital role in creating a welcoming and efficient environment. In addition to the clerical functions, the Receptionist is responsible for ensuring compliance with healthcare regulations related to patient information confidentiality and proper documentation. This role includes verifying insurance coverage details, pre-certifying rehab services and workers' compensation authorizations, and liaising with insurance companies and healthcare providers. The Receptionist must possess the emotional maturity and professionalism to communicate effectively with patients, their families, medical staff, and insurance representatives. Education and prior experience in a similar secretary or receptionist capacity are necessary to ensure understanding of medical office operations. Completion of the twelfth-grade education level is required to qualify for this position. The Receptionist will report to the Office Manager or Clinical Director and may undertake additional tasks assigned by these supervisors. The successful candidate will demonstrate excellent interpersonal skills, a pleasant telephone manner, and proficiency in handling medical office technology and record-keeping systems. Ultimately, this role is ideal for individuals looking to contribute to a healthcare team, who are detail-oriented, reliable, and compassionate about patient care. The Front Office/Receptionist is pivotal to the facility's commitment to quality healthcare service and delivering an exceptional patient experience.

• Must have completed twelfth grade level of school
• background in secretary or receptionist work
• ability to accept responsibility and respect authority
• must demonstrate good judgment and common sense
• willingness to work under pressure
• ability to hold in confidence medical records of patients
• ability to work with individuals of all ages
• must be willing to accept constructive criticism.