Charleston,WV,USA Full-time Host-Join Us Now! | Hiring

About the Establishment: This position is offered by a hospitality establishment, typically a restaurant or a dining venue, focusing on providing excellent customer service and creating a welcoming environment for all guests. The establishment values prompt, courteous, and cheerful interactions as a cornerstone of its guest service approach. The atmosphere is fast-paced and requires team members to be engaging, efficient, and adaptable to various customer service scenarios. The team involves various roles, with hosts and hostesses playing a critical role in creating positive first impressions and ensuring that dining operations run smoothly. The organization prides itself on fostering a friendly, professional, and supportive work environment where every staff member contributes to a memorable guest experience. The establishment usually operates during busy meal periods and may offer flexibility in scheduling to accommodate various shifts. Being part of this team means embracing the hospitality industry's dynamic nature and committing to excellent service standards.Employment Type and Role Description: The Host/Hostess position is a frontline role designed to welcome guests warmly, manage seating arrangements efficiently, and handle telephone inquiries and to-go orders with accuracy. This role is essential for the smooth functioning of the dining room and directly impacts guests' overall satisfaction. The position typically involves standing for extended periods and physical activity, such as lifting up to 50 pounds and performing movements that require pushing, pulling, and stretching. Communication skills are paramount, as the host/hostess will engage with guests, answer phones, and coordinate orders. This role requires a helpful, patient, and enthusiastic individual who enjoys interacting with people and working as part of a team. The ability to multitask and stay composed during busy times is critical. Hosts and hostesses also assist with entering and packaging to-go orders, indicating a need for attention to detail and an understanding of order accuracy. While this description covers many responsibilities, the role may also include other related duties to support overall restaurant operations. The employer typically offers hourly pay and may provide training and opportunities for advancement within the team. Overall, this position offers an excellent opportunity for those seeking to build a career in hospitality and customer service, providing foundational experience and skill development in a rewarding environment.

• High school diploma or equivalent
• Ability to stand for up to 8 hours
• Physical ability to lift 25 to 50 pounds
• Ability to perform pushing, pulling, and stretching motions
• Previous experience in a host or customer service role preferred
• Must be able to work flexible shifts
• Strong interpersonal skills