Chandler,AZ,USA Front Desk Agent-Apply Now! with $21-$21/hr Pay

Sheraton Grand at Wild Horse Pass, located in Chandler, Arizona, is part of the renowned Marriott International portfolio, a global leader in the hospitality industry since 1937. Marriott International is well-known for its commitment to delivering exceptional guest experiences, fostering a culture that values diversity, inclusion, and opportunity for all associates. Sheraton Hotels & Resorts, one of Marriott's flagship brands, prides itself on creating warm, welcoming environments that serve as gathering places for communities worldwide, making every guest feel a sense of belonging and connection. Sheraton Grand at Wild Horse Pass offers an enriching work environment where associates are encouraged to be their best, begin their purpose, belong to a supportive global team, and become the best versions of themselves. The property exemplifies Marriott's mission to be 'The World's Gathering Place' by providing engaging experiences and thoughtful service to every guest. With more than 400 communities around the globe, Sheraton is a place where the blend of cultures, talents, and experiences creates strength and fosters a truly inclusive workplace. The Guest Experience Expert role at Sheraton Grand at Wild Horse Pass is a vital and dynamic position within the Rooms & Guest Services Operations team. This full-time, non-management position is designed for individuals passionate about hospitality and dedicated to delivering memorable and unique guest experiences from check-in to check-out and beyond. With an hourly wage of $21.75, Guest Experience Experts are empowered to take the initiative in responding to guest needs, processing operational tasks, and sharing insightful information about local highlights, ensuring every interaction adds value to the guest's stay. This role is far more than transactional; it is about creating lasting impressions through personalized service and proactive problem-solving. As a Guest Experience Expert, you will be on your feet for extended periods, walking, standing, or sitting as required, and physically engaged in tasks such as moving and handling objects weighing up to 10 pounds. Upholding Marriott's high standards for safety, confidentiality, and professionalism is paramount, ensuring a secure and respectful work environment. The position requires adherence to company policies and procedures, maintaining quality standards, and presenting a professional appearance at all times. While no previous work or supervisory experience is required, a high school diploma or equivalent is preferred, highlighting the hotel's commitment to growth and opportunities within the team. Sheraton Grand at Wild Horse Pass offers comprehensive benefit packages that include travel discounts, free meals, and a 401k plan, providing associates with valuable perks that promote well-being and financial security. Joining this prestigious property means becoming part of a vibrant community committed to excellence, diversity, and delivering extraordinary guest experiences in one of Arizona's most distinguished hospitality settings.

• High school diploma or G.E.D. equivalent preferred
• Ability to stand, sit, or walk for long periods
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
• Strong customer service skills
• Willingness to follow company policies and safety standards
• Ability to maintain confidentiality
• Ability to work full-time
• Availability to work on-site at Sheraton Grand at Wild Horse Pass