Catering Manager 4 - Baltimore, MD

Sodexo Magic is a division of Sodexo, a global leader in integrated food and facilities management services, renowned for delivering quality catering and hospitality solutions across various sectors. Sodexo Magic specifically manages catering operations at large institutions, offering tailored event services that meet diverse client needs. At Morgan State University in Baltimore, Maryland, Sodexo Magic oversees catering for the entire campus, servicing a broad range of events from academic functions and conferences to social gatherings and formal receptions. The company prides itself on quality, innovation, and customer satisfaction, ensuring each event is executed flawlessly to exceed client expectations. The Catering Manager 4 role at Morgan State University is a critical leadership position focused on overseeing all catering operations on campus. This role demands a highly organized, proactive individual capable of managing multiple aspects of catering including event concepts, partnerships, sales processes, food production, inventory control, and team management. The Catering Manager serves as a vital link between the culinary, sales, and front-of-house teams to ensure seamless service delivery. This position involves comprehensive responsibility for the daily catering events, encompassing oversight of resources such as recipes, systems, procurement operations, product deliveries, invoices, and inventory management. The Catering Manager ensures that each client event is customized to their requirements and executed with attention to detail and quality standards. Additionally, the manager supervises staff by delegating duties, prioritizing activities, and monitoring operational standards to maintain exceptional service levels. An essential component of this role is establishing and maintaining a safe work environment by adhering to all food safety regulations and health and safety standards. The Catering Manager champions the Zero Harm mindset, fostering a culture that prioritizes safety, compliance, and employee well-being. The role also involves strict budget management through cost control measures involving labor, inventory, equipment, and materials, making necessary adjustments to meet financial targets. Sodexo Magic offers competitive and equitable compensation based on candidates’ education, skills, and experience. The salary and benefits package reflects Sodexo’s commitment to attracting and retaining top talent while fostering career growth. Benefits include medical, dental, vision care, wellness programs, 401(k) plan with matching contributions, paid time off, company holidays, and tuition reimbursement to support ongoing professional development. The ideal candidate will have a proven track record of facilitating communication between sales, culinary, and front-of-house teams to ensure efficient, accurate fulfillment of both planned and last-minute catering orders. Experience with timekeeping and labor cost control procedures, such as using Kronos, is crucial for maintaining staff payroll and scheduling. Strong attention to detail is required to review catering orders and weekly sheets, ensuring accuracy and compliance with catering policies. This role requires practical problem-solving skills to respond positively to client inquiries and internal staff challenges while upholding Sodexo’s high standards. At its core, Sodexo is dedicated to creating a better everyday for all employees and clients by improving quality of life and contributing to economic, social, and environmental progress in the communities served. Sodexo Magic embodies this mission through its commitment to delivering outstanding catering experiences at Morgan State University. The company embraces diversity and inclusion as core values, cultivating an environment where every employee is respected and valued. Sodexo is an equal opportunity employer that supports all individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or other legally protected characteristics. This role offers a unique opportunity to join a reputable organization dedicated to excellence, safety, and innovation in catering management.

• Bachelor’s degree or equivalent experience
• Minimum 3 years management experience
• Minimum 3 years experience in catering, food production, or food service management or related field
• Ability to facilitate communication between sales, culinary, and front-of-house teams
• Experience with timekeeping and labor cost control procedures
• Attention to detail
• Ability to review catering event orders for accuracy
• Positive problem-solving skills