Catering - Assistant Events Sales Manager

SSA Group is a leading company specializing in enhancing the guest experience at zoos, aquariums, museums, and various cultural attractions across the United States. With over 50 years of industry experience, SSA Group has established itself as a pioneer in integrating dining, retail, admissions, and other services that create unique and memorable visits for guests. The company operates with a strong commitment to sustainability, inclusivity, and innovation, setting new standards within the cultural attraction industry. SSA Group takes great pride in its family-oriented culture, emphasizing dedication, love, and a personalized approach to every partnership and customer interaction. By tailoring best practices specifically to each partner, SSA Group continually raises the bar to deliver outstanding results that support the missions of the organizations they serve. The Assistant Event Sales Manager plays a pivotal role within SSA Group, specifically in the Catering department. Reporting directly to the General Manager, this position focuses on stimulating both inbound and outbound sales efforts covering venues and food and beverage services. The Assistant Event Sales Manager is responsible for managing client relationships, generating new business opportunities, and ensuring an exceptional level of customer satisfaction throughout the event planning and execution process. This role demands close collaboration with the General Manager, location partner, catering operations, culinary teams, and other relevant departments to coordinate seamless, professional, and memorable events. The Assistant Manager is expected to develop and execute strategic sales plans, handle client inquiries, prepare contracts and event orders, and oversee all phases of event coordination from setup to post-event follow-up. This position is hourly and non-exempt, with pay commensurate with experience and certification or education.

• Strong interpersonal and communication skills
• Proven leadership skills with an understanding of team building and development
• Exceptional problem-solving and decision-making abilities
• Ability to remain organized and flexible in a fast-paced environment
• Financial management, merchandising, analytical, planning, and leadership skills
• Proficiency in basic office functions and computer skills
• Physical ability to stand for extended periods and handle boxes (up to 35 lbs)
• Availability to work varied hours, including nights, weekends, and holidays
• 2+ years of experience in catering sales and/or event planning, preferably in off-site catering, hotel, or cultural attraction venues
• Knowledge and execution of Banquet Event Orders (BEOs)
• Working knowledge of Tripleseat is a plus
• Must be 18 years or older