Cashier-Seasonal Part Time, Cool Spring/Franklin Tn-Williams Sonoma

Williams-Sonoma, Inc. is a premier specialty retailer established in 1956 known for offering high-quality, stylish, and functional products that enhance every area of the home. It operates several well-respected brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. The company prides itself on its long-standing commitment to delivering outstanding customer service and quality products. Operating within the United States and expanding globally through multiple channels, Williams-Sonoma has evolved into a multi-brand, multi-channel enterprise supported by cutting-edge technology and driven by talented retail experts. The company culture revolves around core corporate values such as putting People First, focusing on customers, maintaining quality, upholding integrity, being responsible corporate citizens, and delivering shareholder value. Williams-Sonoma is currently looking to hire dynamic team members who are passionate about elevating the customer experience in a retail environment. The role centers on consistently engaging with customers and teammates to maintain a lively and upbeat store atmosphere. Individuals in this position directly contribute to the company’s mission to enhance customers’ lives at home by providing exceptional service, personalized interactions, and expert product knowledge. As a part of the team, employees will be responsible for managing various customer service and sales transactions at the point of sale, offering relevant product information, and effectively communicating ongoing promotions. This position encourages team members to foster lasting relationships with customers by capturing contacts, reconnecting with them, and promoting services and events such as product launches and credit card offerings. The role additionally involves maintaining the visual standards and supplies at the cash wrap area, leveraging all available resources to meet customer expectations, and upholding company policies. Williams-Sonoma embraces a People-First Philosophy, committed to creating an inclusive and respectful workspace where all associates are valued and treated with dignity. The company firmly supports diversity, equity, and inclusion, believing that a diverse and inclusive culture drives innovation, promotes healthy teams, and enhances customer interactions. Staff members acting with respect and fairness help foster a vibrant environment conducive to teamwork and individual growth. Regarding logistics and expectations, full-time associates should have open availability to support business needs, while part-time associates are required to work a minimum of 15 hours per week, including scheduled weekend and weekday shifts and availability during annual inventory and the busy holiday season. Physical requirements include the ability to be mobile on the sales floor for extended periods, operate POS systems, and safely lift and handle medium to large items up to 75 pounds using proper equipment and techniques. Williams-Sonoma values team members who are eager to exceed sales goals, think entrepreneurially, and are skilled in creating lasting customer relationships. The company offers a range of benefits such as employee discounts across its brands, a 401(k) plan, wellness programs, and health, dental, and vision insurance for full-time employees. The company is also committed to fair hiring practices and equal opportunity employment, including compliance with local ordinances regarding applicants with criminal histories. This retail position offers a rewarding opportunity for individuals enthusiastic about home and lifestyle products who wish to contribute to an iconic brand with a tradition of excellence and innovation. Candidates with prior customer service experience, a passion for sales, and a dedication to outstanding customer experiences will find this role fulfilling and impactful.

• Love to close a sale and can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card and product launches
• Know what questions to ask your customers in order to understand their personal style and needs
• Succeed in a team environment, while able to work independently and manage your own
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-time flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day
• an associate must be available on two separate days (Saturday and Sunday)