Front Desk Agent - Quick Hire!

HomeTowne Studios by RedRoof is a prominent management company recognized for delivering exceptional quality extended stay hotel experiences across multiple states. Specializing in the hospitality sector, HomeTowne Studios operates and manages properties in 20 different states, focusing specifically on extended stay accommodations. With a commitment to both guest satisfaction and employee well-being, the company continually enhances its hotel properties, having undergone significant renovations in 2018, and remains dedicated to improving the overall experience for guests and staff alike. As a respected leader within the extended stay hotel market, HomeTowne Studios is part of the RedRoof family, a name synonymous with reliable, comfortable, and affordable lodging options. The company fosters a culture where employees feel valued and supported, recognizing that the choice of workplace is just as important as the work itself. We are currently seeking a Front Desk Agent to join our team at HomeTowne Studios. This position offers a starting wage up to $16.50 to $17.00 per hour, reflecting our commitment to competitive pay as part of an attractive employment package. The role is essential in creating a welcoming and smooth check-in/check-out process for our guests, along with managing reservations and guest communications. The Front Desk Agent serves as the face of the hotel, providing excellent customer service to each guest while ensuring that all front desk administrative functions are conducted efficiently. This role requires excellent interpersonal skills, attention to detail, and the ability to handle guest requests and concerns promptly and courteously. The ideal candidate will possess a high school diploma or equivalent experience and have at least one year in a customer service role, preferably within a hotel or hospitality environment. Key skills include basic office competencies such as math, cash handling, and computer literacy along with strong verbal and written English communication abilities. This position also involves collaboration with housekeeping and management to ensure a seamless guest experience, including communication about room statuses and maintenance needs. HomeTowne Studios offers a comprehensive benefits package that includes health insurance contributions starting as low as $54 for individual plans and $297 for family plans on a semi-monthly basis, dental and vision coverage, employer-paid life insurance, paid time off, 401K with employer match, and numerous career growth opportunities. These benefits emphasize the company's commitment to fostering a supportive and rewarding workplace. Joining HomeTowne Studios means becoming part of a dedicated team where your work directly contributes to an exceptional guest experience and where your professional development is encouraged and supported. If you are a motivated individual with a passion for hospitality and customer service, this Front Desk Agent role is an excellent opportunity to grow within a reputable extended stay hotel management company.

• High school diploma preferred or equivalent experience
• 1 year in previous customer service position
• Must have basic office skills including math, cash handling, computer skills
• Basic English communication skills, verbal and written