Cashier - Dental Insurance

The hiring establishment is a retail company that places great emphasis on delivering excellent customer service through its Front End Associates, specifically Cashiers and Head Cashiers. This company is committed to creating a seamless and efficient checkout experience for its customers by employing dedicated professionals who focus on accuracy, friendliness, and safety when handling transactions. The company operates in a retail environment where maintaining high standards of customer service and operational efficiency is essential to its success. Employees are trained to be knowledgeable about products and services, allowing them to assist customers effectively and identify potential sales opportunities. As part of its operational strategy, the company also emphasizes shrink reduction by ensuring that all policies and procedures related to cash handling and transactions are strictly followed. This role is primarily focused on cashier duties, with an emphasis on customer interaction, transaction processing, and maintaining the Self-Checkout area. Cashiers are critical frontline staff facilitating smooth and speedy purchases, as well as handling returns and exchanges. A vital part of the role involves proactive learning about products and projects to provide customers with useful information and enhance their shopping experience. The position also involves collaboration with various departments including the Pro Desk, Special Services, and Tool Rental, ensuring comprehensive service coverage. The Head Cashier position goes a step further by providing support and leadership to other Cashiers. This includes positioning Cashiers for optimal workflow, approving special transactions and markdowns, and addressing customer concerns escalated for first-level resolution. Head Cashiers play a key role in training and coaching new Front End staff to uphold service standards and operational effectiveness. This position suits candidates with at least one year of cashier experience who are eager to take on additional responsibilities in a supervisory and support capacity. The company values customer service excellence, leadership potential, and a strong commitment to accuracy and efficiency in all transactions and customer interactions.

• High school diploma or equivalent
• One or more years of cashier experience
• Ability to work flexible hours including weekends and holidays
• Basic math skills
• Ability to stand for extended periods
• Strong attention to detail
• Ability to handle cash and electronic transactions