Cashier - Career advancement opportunities

Floor & Decor is a leading specialty retailer in the home improvement sector, dedicated to providing customers with the highest quality flooring and home decor products. Established with a commitment to offering an extensive selection of premium flooring, tile, and decorative items, Floor & Decor has grown to become a trusted name for homeowners, contractors, and design professionals. With stores strategically located across the country, the company prides itself on its knowledgeable staff and customer-centric approach, aiming to deliver an exceptional shopping experience tailored to meet diverse needs and design preferences. Floor & Decor is known not only for its wide product range but also for its supportive and dynamic work environment where employees are encouraged to grow and contribute meaningfully. The company is committed to inclusion and diversity, ensuring that all associates and applicants have equal opportunities, reflecting its respect for every individual and legal compliance with federal, state, and local laws. As a Cashier (Customer Service Associate) at Floor & Decor, you will hold a pivotal role in shaping the customer journey by being the first and final point of contact within the store. This role is essential in fostering a positive shopping experience—from the moment customers walk in until they complete their purchase or resolve any issues at checkout. Full-time and part-time positions are available, with compensation ranging from $15.00 to $20.40 per hour, reflecting the importance of this role to the overall success of the store. The Cashier role goes beyond simply processing transactions; it involves greeting customers warmly, engaging with them about their projects, recommending products that fit their needs, and creating an enthusiastic and supportive environment that encourages customer satisfaction and loyalty. Responsibilities also include handling returns and refunds efficiently, following company procedures strictly to ensure accuracy and customer trust. Additionally, Cashiers are tasked with basic cash office functions such as opening and closing registers, managing payment methods accurately including cash, checks, and credit cards, and maintaining compliance with all safety procedures in the store. This position requires a proactive, honest, and accountable individual who can thrive in a fast-paced retail environment while upholding Floor & Decor's core values and delivering above and beyond customer service. The work environment includes exposure to a warehouse setting and occasional interaction with moving equipment, demanding medium physical exertion to perform tasks such as lifting and stocking merchandise. This job offers substantial opportunities for career advancement, as well as various employee benefits including bonus opportunities, a 401k plan, stock purchase options, and paid time off programs. Floor & Decor recognizes the value of its workforce and is committed to providing a supportive workplace that values diversity, equity, and equal opportunity for all employees.

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support