Campus Concierge - Apply Now!

The University of Wisconsin-Parkside, part of the University of Wisconsin System, is an academic institution dedicated to providing a welcoming and enriching environment for its students, faculty, and visitors. Known for its comprehensive educational programs, the university fosters a community that values diversity, innovation, and student success. The Student Center at UW-Parkside serves as a hub for campus activities, offering various services and programs aimed at enhancing student life. The Campus Concierge operates within the Parkside Student Center, playing a crucial role in supporting the daily functions of this vibrant space. This position is designed specifically for current students enrolled at the university, providing them with an opportunity to engage directly with the campus community while developing essential professional skills. The employment type is student hourly, with a compensation of $11 per hour. It provides flexible hours and is ideally suited for students seeking part-time work alongside their studies during the academic semester. The Campus Concierge is responsible for the daily operation of the Concierge service located in the Parkside Student Center. This role is integral to the smooth functioning of the Student Center as it ensures that students, staff, faculty, and visitors receive timely and accurate information and support. Reporting to the Parkside Student Center Operations Manager, the Campus Concierge is entrusted with a range of tasks that promote critical thinking, problem-solving, communication, teamwork, digital technology proficiency, professionalism, and intercultural fluency. Through this role, student employees gain hands-on experience that complements their academic learning, fostering growth and professional maturity. The position involves managing the point of sale system for ticket sales, dining plans, and university identification cards, maintaining accurate cash handling with register accountability, and offering assistance with event directions, campus services, and lost and found inquiries. Handling these responsibilities allows students to enhance their interpersonal, organizational, and technological skills in a supportive campus environment. The Campus Concierge also plays an important role in maintaining an organized space by keeping brochures updated and ensuring resources are accessible to all guests. This position supports the university's High Impact Practices (HIP) by offering real-world work experiences that enable students to apply classroom knowledge in practical settings while receiving guidance and coaching. The collaborative nature of the role encourages interaction across diverse groups within the university community, equipping the student employees with vital teamwork and communication competencies. The Campus Concierge position requires candidates to demonstrate excellent customer service abilities, problem-solving aptitude, and a positive work ethic focused on learning and initiative-taking. Mandatory training sessions are part of the employment experience to further develop both professional and personal skills. The university seeks applicants who are committed to contributing positively to the campus atmosphere, highlighting inclusiveness and respect for a diverse population, including students, staff, faculty, and community members. Ultimately, this student hourly position at the University of Wisconsin-Parkside offers a rewarding opportunity for students who wish to gain practical work experience, develop career readiness skills, and actively participate in the functioning of a dynamic campus environment.

• Must have a minimum cumulative grade point average of 2.50 and 6 non-audit credits
• Be available to work 10-14 hours per week
• Provide excellent customer service and telephone skills
• Possess good problem-solving abilities and prioritize tasks
• Adhere to Student Employee Handbook uniform dress policy
• Attend mandatory trainings
• Cash handling experience preferred
• Ability to grasp and use technology effectively