Camden,NJ,USA Retail Operations Manager-Quick Hire!

Sodexo is a global leader in delivering integrated facilities management and food services, dedicated to improving quality of life and contributing to community development across the globe. Operating in various sectors including healthcare, education, corporate, and government institutions, Sodexo’s services extend beyond traditional food service to encompass a holistic approach covering catering, facilities management, and operational support services. At the forefront of this commitment is their partnership with Cooper University Hospital, located in Camden, New Jersey - the leading academic health system in South Jersey. Cooper University Health Care stands out for its comprehensive care offerings encompassing primary, specialty, tertiary, and urgent care through an integrated network that includes over 9,600 team members, 1,600 nurses, and more than 900 physicians along with 450 advanced practice providers across 75+ specialties. Within this dynamic healthcare environment, Sodexo is seeking an accomplished Retail Operations Manager to join its Food & Nutrition team. This position presents a unique opportunity to lead a critical segment of retail dining operations at Cooper University Hospital, a high-profile setting that demands excellence in quality, safety, and service. Reporting directly to the General Manager, the Retail Operations Manager will be responsible for overseeing a team of approximately 40 employees, ensuring the smooth and efficient running of daily retail food service operations. The ideal candidate will be a seasoned leader with a passion for customer service and innovation in retail dining experiences. This role requires hands-on leadership, guiding the team through coaching, mentoring, and fostering a workplace culture that promotes development and accountability. Operational responsibilities include managing cash-handling procedures, POS system programming and maintenance, compliance with safety and food service standards, and coordinating opening and closing duties to maintain seamless service throughout the day. Additionally, the Retail Operations Manager will oversee product merchandising, marketing displays, and ensure that inventory and ordering processes meet the highest standards. Vendor relationship management and adherence to contractual agreements are also key aspects of this managerial role. Sodexo values its employees and fosters an inclusive workplace environment where diverse perspectives are respected and encouraged. By joining Sodexo as a Retail Operations Manager at Cooper University Hospital, candidates will have access to career growth opportunities within a global enterprise that prioritizes employee advancement and well-being. The compensation package reflects fairness and equity, shaped by candidates’ education, experience, and skills. Furthermore, Sodexo offers comprehensive benefits such as medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, and tuition reimbursement. This promising career opportunity allows professionals to elevate the retail dining experience in a healthcare setting while contributing significantly to the overall patient and customer journey.

• Bachelor’s degree or equivalent experience
• Minimum 3 years of management experience in retail operations
• Minimum 3 years of functional experience in retail operations
• Proven leadership experience in retail food or hospitality management
• Strong communication skills
• Ability to work collaboratively at all levels
• Highly organized
• Ability to manage multiple priorities
• Passion for delivering exceptional customer service
• Tech-savvy with working knowledge of inventory ordering management systems and digital signage
• Flexibility to take on additional responsibilities as needed