Call Center Operator/Receptionist - Quick Hire!

Red McCombs Ford is recognized as the number one Ford dealership in San Antonio and South Texas, renowned for its commitment to customer satisfaction and quality automotive services. As a leader in the automotive retail industry, Red McCombs Ford offers a dynamic and exciting work environment that fosters team collaboration and encourages professional growth. The dealership prides itself on delivering exceptional customer experiences by combining a friendly atmosphere with highly skilled and knowledgeable staff. Employees at Red McCombs Ford benefit from working within a reputable company that values professionalism, organization, and customer focus. We are currently seeking friendly, organized, and professional Customer Service Representatives to join our team. This role is vital as you will be the first point of contact for customers visiting or calling the dealership. The Customer Service Representative position involves greeting visitors warmly, directing them appropriately, and ensuring they receive timely and efficient assistance. This role demands excellent communication skills, a helpful attitude, and the ability to manage multiple tasks effectively. Customer Service Representatives will handle in-person inquiries as well as phone calls, transferring customers to the appropriate personnel, and scheduling service appointments. Our representatives uphold a clean and safe reception area and contribute to the overall team effort by supporting related tasks as necessary. At Red McCombs Ford, we value professionalism and a customer-oriented approach. This position offers exciting opportunities for growth and development within the dealership. Joining our team means becoming part of a vibrant work culture focused on excellence, teamwork, and ongoing learning. As part of the largest Ford dealership in the region, you will have the chance to build a rewarding career while providing outstanding service to our valued customers. If you are organized, communicative, and passionate about helping people, this role is an excellent fit for you.

• Telephone skills
• Verbal communication
• Listening skills
• Professionalism
• Customer focus
• Organization skills
• Ability to handle pressure
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred