Cake Decorator - Apply Today!
Posted on October 24, 2025
This job opportunity is with a franchisee of Dunkin' Donuts / Baskin-Robbins, independent business owners who operate their own locations separate from Dunkin' Brands, Inc. and its affiliates. Each franchisee manages their own employees and independently sets their own wage and benefit structure, which may vary between locations. Joining one of these franchisees offers a unique environment where entrepreneurial spirit meets a beloved brand known for quality baked goods and beverages. The focus here is on delivering excellent customer service alongside fresh menu offerings, including specialty cakes and desserts, maintaining the local reputation and high standards that the Dunkin' Donuts / Baskin-Robbins names carry across the country.
The role available is for a skilled Cake Decorator, a crucial position within the bakery operations of this franchise business. As a Cake Decorator, you will be responsible for designing and decorating cakes to meet specific customer preferences and orders. This requires not only artistic ability but also an understanding of customer service and product presentation. Your duties will include consulting with customers to understand their needs, interpreting cake design ideas, and then making those designs a reality with precise and creative decorating techniques. Additionally, you will manage the display and storage of all decorated bakery products to ensure they are fresh and presented attractively, adhering to food safety and handling protocols.
To succeed in this role, staying updated on the latest trends and techniques in cake decoration is essential. This includes being familiar with new decorative styles, tools, and ingredients that can enhance the visual appeal and quality of the cakes. Attention to detail is paramount, as the quality and appearance of the cakes reflect directly on the franchise’s reputation. Furthermore, strong communication skills are needed to interact effectively with customers and fellow team members, ensuring a smooth operation from order taking through fulfillment. This role also demands excellent time management and organizational skills to manage orders efficiently and maintain cleanliness and order in the work environment.
Working as a Cake Decorator at a Dunkin' Donuts / Baskin-Robbins franchisee means being part of a team that values creativity, precision, and customer satisfaction. This job is ideal for individuals who enjoy a dynamic work environment where their artistic talents and baking knowledge are applied daily. The employment type and salary may vary depending on the individual franchisee's policies, but competitive pay and paid time off benefits are typically offered. This opportunity provides a great way to develop your cake decorating career within a supportive franchise setting, backed by one of the most recognized names in the food and beverage sector.
                - High school diploma or GED
 - Proven baking and cake decorating experience
 - Ability to use various cake decorating instruments and tools
 - Ability to stand for extended periods
 - Detail-oriented, artistic and creative
 - Basic numeracy skills
 - Excellent time management skills
 - Effective communication skills verbally and written
 - Exceptional customer service skills
 - Able to use email