Assistant General Manager - Quick Hire!

Managed by HHM Hotels, this opportunity offers a dynamic and rewarding career path as an Assistant General Manager within the hospitality industry. HHM Hotels is known for its commitment to excellence and delivering exceptional guest experiences across its portfolio of properties. The company fosters a culture that values people as their greatest capability, emphasizing hearts that serve, striving for only excellence, staying nimble in operations, and encouraging employees to own their roles and responsibilities. HHM Hotels operates with a guest-centric philosophy that aims to blend operational efficiency with personalized hospitality to create memorable stays. As an Assistant General Manager at one of HHM’s properties, you will play a pivotal role in supervising and managing various hotel departments and overseeing hotel operations under the direction of the General Manager. This position is not only instrumental in day-to-day hotel management but also serves as a vital stepping stone in your continued growth within the company, with a clear career advancement path leading to General Manager, Area General Manager, and ultimately Regional Director of Operations. The role demands a thorough understanding of hotel operations, strong leadership capabilities, and an aptitude for creating an environment where team members can thrive while exceeding guest expectations. You will be responsible for interviewing, selecting, training, scheduling, coaching, and supporting hotel associates to ensure they align with established brand and hotel standards as well as HHM’s core values. Maintaining high service quality and hospitality standards will be a central aspect of your duties, as you oversee multiple departments working together to deliver an optimal guest experience. The Assistant General Manager will assist in financial responsibilities such as preparing forecasts and reports and crafting budgets aimed at maximizing revenue and minimizing expenses. Your meticulous oversight will ensure the availability of adequate supplies and staffing levels necessary for delivering premium customer service. Another critical facet of your role will include taking a proactive approach to guest satisfaction by monitoring scores, resolving complaints, and anticipating potential issues that may impact business flow or associate performance. You will also have a direct role in hotel accounting functions encompassing accounts payable and receivable, conducting house bank audits, managing petty cash, and overseeing tax responsibilities. Coordination with the corporate accounting department will be required to manage payroll processes efficiently. Ensuring compliance with internal audit standards and actively participating in the hotel’s safety committee will contribute to maintaining a secure and compliant work environment. Collaboration with the sales team to implement strategies that improve occupancy rates and revenue generation will be vital to the hotel’s financial success. Additionally, maintaining the front office systems and equipment will be necessary for smooth operational performance. In the realm of health and safety, you will champion safe work practices, the use of protective safety equipment, and adherence to Material Safety Data Sheets (MSDS) and Occupational Safety and Health Administration (OSHA) standards. The work environment requires flexibility as schedules may vary and include holidays, weekends, and alternate shifts. Physical demands include extended periods of standing, walking, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching—tasks that must be managed safely and effectively under your supervision. In summary, the Assistant General Manager position at HHM Hotels is a comprehensive leadership role that blends operational management, financial oversight, staff development, guest satisfaction, and safety compliance. This role is designed for highly motivated individuals who are passionate about hospitality, possess strong interpersonal and managerial skills, and are eager to progress within the hospitality management field.

• Associate or bachelor's degree preferred
• Intermediate knowledge of overall hotel operations