Cafe Host - Join Us Now!

Merlin Entertainments is a globally recognized leader in the location-based, family entertainment industry. As one of the world’s largest operators of attractions, Merlin Entertainments is dedicated to creating and delivering memorable and immersive brand experiences that enchant millions of guests around the world. The company is committed to generating magical memories through a diverse portfolio of attractions that draw 67 million visitors annually, making each visit filled with fun, excitement, and wonder for families and individuals alike. Merlin Entertainments emphasizes a culture where everyone matters, fostering an environment of inclusivity and support where all employees can thrive and contribute their best talents. They also provide adaptive support during the hiring process for candidates with health needs or disabilities, reflecting their commitment to equal opportunity and diversity. The role of a Team Merlin part-time Café Host is a unique and engaging opportunity within Merlin Entertainments to contribute directly to the guest experience. As a Café Host, you will be an essential part of a small, themed café environment designed to offer guests a relaxing spot to enjoy drinks and snacks during their visit. This part-time position, paying USD $16.20 per hour, is ideal for individuals who are passionate about delivering exceptional customer service in a lively, fun, and immersive setting. Your primary mission will be to create lifelong memorable experiences for guests through friendly interaction, attentive service, and maintaining clean and welcoming surroundings. In this role, you will not only serve food and beverages but also engage with families and other guests to ensure their visit is filled with joy and comfort. Your duties will include maintaining the highest standards of guest service and product knowledge, consistently ensuring that the café environment is safe and inviting. Working as part of a dynamic team, you will contribute to a culture of fun and professionalism at Merlin Entertainments. Flexibility in scheduling is important, as the role requires availability to work various shifts including days, nights, weekends, holidays, and special events. Overall, becoming a part of Team Merlin means joining a global family entertainment brand dedicated to fun, magic, and memorable experiences. The café host position is not just a job but an opportunity to be part of a worldwide movement to bring happiness and smiles to guests. If you have a friendly, dynamic personality coupled with an enthusiasm for entertaining and excellent communication skills, this role offers you a chance to shine in an exciting and supportive work environment. Additionally, the role provides flexibility and a pathway to career development within a global organization renowned for its commitment to employee wellbeing and guest satisfaction.

• 6 months to 1 year experience in food service or customer service
• ability to work in noisy and confined spaces
• self-motivated
• flexible schedule including nights, weekends and holidays
• good communication skills
• ability to handle guest concerns
• team player mindset