Service Specialist - Quick Hire!

Epiq is a leading global provider of technology-enabled services to the legal profession and corporate legal departments. The company specializes in a diverse range of services including legal document review, managed services, and consulting, striving to help clients manage the complexities of legal operations effectively and efficiently. Known for its innovative approach and commitment to quality, Epiq supports clients with cutting-edge solutions that enhance productivity and compliance. Epiq fosters a dynamic work environment that values innovation, collaboration, and diversity, making it an employer of choice for professionals seeking growth and meaningful impact. The Service Specialist role at Epiq is an essential position that contributes to the smooth and efficient operation of client support services. This role involves working as part of a team to provide a variety of administrative and operational services that include mail processing, copy and print services, reception duties, hospitality, facilities management, and floor coordination. The position requires a dedicated individual who is detail-oriented, capable of multitasking, and motivated to support clients in a professional and timely manner. The Service Specialist is responsible for metering, sorting, and distributing mail, producing copy and print projects with accuracy, welcoming visitors and directing phone calls with a friendly demeanor, and managing conference room logistics and common area upkeep to ensure clients have a comfortable and well-organized environment. Additionally, the role encompasses responsibilities such as managing inventory control for supplies, supporting small office moves, addressing building and equipment concerns in collaboration with client contacts, and performing basic maintenance tasks in copy rooms and general office areas. The position demands physical stamina, including the ability to lift packages and supplies, walk, bend, and stand for extended periods. Epiq offers competitive compensation for this role, with an hourly wage ranging from $14.38 to $17.98, along with the potential for an annual bonus based on individual and company performance. This role is ideal for individuals who thrive in a fast-paced environment, enjoy working with enthusiastic colleagues, and value contributing to a thriving company culture where teamwork and respect are paramount. Epiq is committed to equal opportunity employment, ensuring a non-discriminatory hiring process that considers applicants regardless of race, religion, ethnicity, gender identity, sexual orientation, disability, veteran status, or any other legally protected status. The company also prioritizes providing accommodations to applicants with disabilities during the application process, reflecting its dedication to inclusivity and diversity. Overall, this role offers a meaningful opportunity to join a respected and growing company where employees are truly valued and empowered to excel, contributing to both personal career growth and the broader success of the organization.

• High school diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time