Cafe Attendant - Dolly's - Hourly

Rich Entertainment Group (REG) is a multifaceted entertainment company committed to creating joyful and memorable experiences for friends and families. As part of Rich's, a family-owned food company operating in 100 locations worldwide with annual sales exceeding $4 billion, REG has a significant footprint across various hospitality and entertainment sectors. This includes some of Western New York's most beloved dining establishments, such as Rich's Catering & Special Events, which is the region's preferred caterer known for providing exquisite wedding cakes and desserts for all occasions. REG also operates a unique collection of restaurants like Kaiyo Grill & Sushi and Green Turtle Inn located in Islamorada, Florida. Beyond dining, the company runs three minor league baseball teams including the Buffalo Bisons, merging its passion for sports, entertainment, and food to offer affordable and enjoyable family experiences at the ballpark. Additionally, REG manages prominent venues like Canalside and Outer Harbor, hosting an array of arts, cultural, entertainment, and fitness activities that celebrate Western New York's picturesque waterfront. Complementing these offerings is The Travel Team, a full-service travel provider catering to corporate, group, and leisure travelers worldwide, ensuring exceptional travel experiences. This Customer Service and Food Preparation role at Rich Entertainment Group is centered on delivering superior customer service, preparing quality food, and handling cash in the dining facilities. Under general supervision, the role requires an individual who is attentive to detail and committed to upholding food safety and sanitation standards. The employee will engage directly with customers, ensuring their dining experience is positive, prompt, and meets the high standards set by REG. This position involves receiving and stocking ingredients, monitoring food quality by discarding any spoiled items, and reporting any defective supplies or equipment to supervisors to maintain operational efficiency. The role also includes operating cash registers and following strict cash handling procedures to guarantee accurate transactions and customer satisfaction. Employees should be comfortable working in a team environment as they collaborate with kitchen staff and service teams. The compensation package offers an hourly wage between $16.00 and $18.00, which may vary based on experience, knowledge, skills, and work location. Rich Entertainment Group, through Rich's, fosters a diverse and inclusive work environment that values fairness and equal opportunity for all employees and applicants. The company complies with all applicable federal and state laws regarding non-discrimination and reasonable accommodation, ensuring that individuals with disabilities can participate fully in the employment process. This is an excellent opportunity for individuals passionate about food, customer service, and engaging with the community to build a rewarding career within a vibrant and evolving entertainment company.

• High school diploma or GED
• knowledge of proper food handling procedures
• ability to provide strong customer service
• ability to prepare a variety of food items
• ability to ensure quality control standards
• ability to work in a team environment
• basic math skills
• proven ability to handle cash