Project Coordinator - $23 to $29 per HOUR

Henricksen is a well-established full-service contract furniture, flooring, and architectural products dealership based in Itasca, Illinois. Since its inception in 1962 as a small family-run dealership, Henricksen has grown into one of the leading national dealerships with over twelve offices across Illinois, Minnesota, New York, Pennsylvania, Tennessee, Washington DC, and Wisconsin. With more than 300 full-time employees and annual sales exceeding $300 million, Henricksen offers an extensive range of products and services designed to meet the needs of various sectors including office, healthcare, education, government, senior living, and hospitality. The company prides itself on being one of the largest privately-owned dealer partners of HNI Corporation in the United States, representing renowned furniture brands such as Allsteel, Gunlocke, HBF, The HON Company, and Kimball International. This position is a full-time Project Coordinator role located in either the Chattanooga, Knoxville, or Nashville, Tennessee office. The Project Coordinator serves as the essential support element for Account Executives and the project team throughout the sales process. The role is key in the execution of order management tasks and involves substantial collaboration with the internal Customer Support team, external vendors, and clients to ensure seamless operations. Acting as the central hub in the project delivery process, the Project Coordinator is responsible for driving the overall quality of project outcomes, maintaining high levels of engagement, and ensuring excellent service delivery. The position offers a competitive wage ranging from $23.00 to $29.00 per hour, commensurate with skills and experience. The Project Coordinator is entrusted with managing project relationships by engaging actively with all project roles and accountabilities. This involves functioning as the primary liaison between the Account Executive and cross-functional teams to facilitate communication and coordination. Additionally, the role encompasses the comprehensive management of orders, from preparing quotes to order placement, monitoring, reconciliation, invoicing, and tracking. Problem-solving is a critical aspect of the position, as it requires assisting in the resolution of issues related to logistics and delivery tracking, ensuring that project timelines and customer satisfaction targets are consistently met. Customer service excellence is paramount in this role. The Project Coordinator is expected to adapt to evolving project and client needs with a professional demeanor and clear, effective communication. They must demonstrate strong interpersonal skills and a commitment to continuous learning and professional development to succeed in a fast-paced, deadline-driven environment. Henricksen values a culture of inclusiveness and adherence to core values, emphasizing collaboration and integrity in every interaction and decision making. This supportive and dynamic work environment offers ample opportunities for growth and development within the expanding network of Henricksen’s operations.

• High school diploma or equivalent
• 1-3 years of relevant industry experience
• proficiency in Microsoft Office365
• strong organizational and problem-solving skills
• excellent communication skills
• ability to work in team settings and independently
• customer service orientation
• willingness for ongoing professional development