Caesars Entertainment seeks Limo Services Dispatcher-Full Time in

Caesars Entertainment, Inc. is a leading casino-entertainment company in the United States and one of the most diversified casino-entertainment providers worldwide. Founded in Reno, Nevada, in 1937, Caesars Entertainment has expanded significantly through the development of new resorts, as well as strategic expansions and acquisitions. The company's portfolio includes well-known resort brands such as Caesars®, Harrah's®, Horseshoe®, and Eldorado®. Committed to delivering exceptional guest experiences, Caesars Entertainment focuses on operational excellence, technological leadership, and building lasting loyalty and value with its guests. The company also emphasizes a strong commitment to its employees, suppliers, communities, and the environment, demonstrated through its PEOPLE PLANET PLAY framework. The Dispatcher role at Caesars Entertainment is critical in delivering seamless transportation services integral to guest satisfaction. This position is based within the Hotel Transportation and Casino Services Department and involves efficiently coordinating and dispatching chauffeurs and service vehicles to meet host and guest requests. Dispatchers are responsible for relaying work orders, messages, and information between chauffeurs, Hosts, Butlers, VIP Services, and Sales teams while maintaining a high standard of courtesy and professionalism. This role requires adherence to all departmental, property, and corporate policies and procedures, ensuring smooth operations and an exceptional guest transportation experience. The Dispatcher will manage communication channels including phone calls, emails, text messages, 2-way radios, and cellular communication. They will keep track of flights to guarantee chauffeurs arrive on-site for airport pickups punctually, monitor ride boards, and dispatch vehicles at appropriate times. The position demands multitasking in a fast-paced environment, responding efficiently to guest and host needs, coordinating with various departments to ensure relevant information is shared, and assisting chauffeurs with requests while en route. The ideal candidate has previous experience in dispatching within a high-paced environment or luxury hotel setting, possesses strong computer skills particularly with Windows-based systems, and demonstrates excellent communication abilities. This role also requires flexibility to work evenings and weekends and the ability to operate under time constraints while handling sensitive situations professionally. Physical demands include the capability to lift and carry up to 30 pounds, work in environments with exposure to secondhand smoke, and perform various physical activities such as bending, crouching, kneeling, and twisting while managing desk or counter tasks. Caesars Entertainment champions diversity and inclusion, ensuring equal employment opportunities to all qualified applicants regardless of race, gender, age, religion, disability, or other status. Candidates must successfully complete a drug test and background check as part of the employment process. Joining Caesars means becoming part of a team that prides itself on its mission to "Create the Extraordinary" and a vision to create spectacular immersive experiences. The company values teamwork and continuous excellence and encourages those passionate about exceptional service and hospitality to apply and start creating magic with Caesars Entertainment.

• Previous dispatching experience in a high-paced environment or equivalent luxury hotel experience
• Customer service-oriented mindset
• Ability to multitask and communicate professionally and effectively
• Ability to work efficiently, independently and cohesively
• High school diploma preferred
• Minimum age requirement is 18
• Must possess basic computer skills
• Effective communication skills
• Ability to complete standard forms and reports
• Must be able to work flexible hours including evenings and weekends
• Ability to handle fast-paced environment and multiple tasks under time constraints
• Ability to handle sensitive situations timely
• Must tolerate secondhand smoke
• Ability to lift and carry 30 pounds
• Ability to bend, crouch, kneel, twist, and work at a desk or counter
• Ability to respond to visual and aural cues
• Manual dexterity to operate office equipment
• Ability to recognize and respond to questions
• Ability to maneuver around office and property