CA Non-Exempt Restaurant Manager - San Francisco, CA

Shake Shack is a renowned and rapidly growing hospitality brand known for its commitment to quality food, exceptional hospitality, and community engagement. Founded as a humble hot dog cart in New York City's Madison Square Park, Shake Shack quickly attracted devoted fans due to its dedication to offering delicious food with a high level of hospitality. Over time, the brand has evolved into a permanent establishment and expanded its reach, becoming a leader in the fast-casual dining industry. The company values its people above all, fostering an inclusive and supportive work environment that encourages personal and professional growth. With a strong foundation in fine dining and a passion for giving back to communities, Shake Shack stands out as a business that prioritizes doing the right thing not only in its operations but also in its relationships with employees, guests, and neighborhoods. As part of the #ShackFam, employees benefit from a thriving culture centered on mentorship, training, and career advancement. Shake Shack's mission to "Stand For Something Good" is reflected in its efforts to create unforgettable guest experiences while maintaining a workplace where team members can bring their authentic selves, share ideas openly, and collaborate effectively in a fun and inclusive setting. The company offers employees a competitive salary package ranging from $31.34 to $40.32 per hour along with quarterly performance bonuses, providing both financial reward and motivation. The role of a Restaurant Manager at Shake Shack is crucial in upholding the brand's high standards for service and hospitality. This position involves managing daily operations to ensure that every guest receives superior service and leaves with a memorable dining experience. A Restaurant Manager is responsible for training and coaching team members to excel in their roles, motivating staff to deliver an outstanding level of hospitality consistently. Leadership at Shake Shack emphasizes coaching and driving excellence across all levels of the dining experience. Moreover, the Restaurant Manager plays an active role in community relations by developing and implementing plans to promote the brand locally through word-of-mouth and special restaurant events. Compliance with sanitation and safety regulations is essential to maintain a safe and welcoming environment for both guests and employees. Candidates suitable for this role typically have 2-3 years of restaurant management experience, particularly in high-volume, fast-paced environments. They possess a working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation, health codes, and security protocols. The ideal candidate demonstrates a strong aptitude for leadership, coaching, and motivating their team to achieve excellence. Additionally, an understanding of the financial aspects of running a restaurant is necessary to ensure the business's success. Although not mandatory, food handler certification is preferred, along with a willingness to work flexible hours to meet restaurant demands. This position offers numerous perks designed to enrich the work experience and support employee well-being. Shake Shack provides an environment where team members can be themselves, contribute ideas, and thrive through collaboration. Benefits include medical, dental, and vision insurance, a 401(k) plan with company match, paid time off starting at three weeks, and unique charitable opportunities. Employees also access award-winning online training and career development programs, reflecting the company’s commitment to growth. Eligibility criteria apply to some benefits. Working at Shake Shack means joining a passionate team dedicated to quality food, excellent service, and making a positive impact on communities.

• 2-3 years of restaurant management experience
• Knowledge of food safety and sanitation regulations
• Strong leadership and coaching skills
• Ability to manage and motivate teams
• Flexible availability to work various shifts
• Understanding of financial management
• Effective communication skills