Front Desk Agent - Apply Now!

Perspective Hospitality is a reputable hotel management company committed to delivering exceptional service and memorable experiences to its guests. With a strong presence in the hospitality industry, the company operates various hotel properties that emphasize professionalism, guest satisfaction, and a supportive work environment. Perspective Hospitality values its team members, fostering growth opportunities and offering competitive compensation packages. They provide a comprehensive benefits package, including paid time off and health plans for their employees, underpinning their commitment to employee welfare and job satisfaction. The Front Desk Agent role at Perspective Hospitality is pivotal in ensuring an outstanding guest experience from arrival to departure. This position involves greeting, registering, checking out, and assisting guests with a focus on courtesy and professionalism across all front office functions. The ideal candidate will exhibit strong communication skills, familiarity with reservation systems, and knowledge of hotel operations to effectively handle guest inquiries, manage room assignments, and resolve any issues. This role is essential in maintaining the highest standards of hospitality and service within the hotel. Candidates for this role can expect variable schedules encompassing morning, mid-evening, and evening shifts with rotating days off. The position offers competitive starting pay and benefits that include eligibility for paid time off and an employee health plan. This opportunity suits individuals who thrive in dynamic environments, enjoy interacting with diverse guests, and are detail-oriented to manage front desk operations efficiently. By joining Perspective Hospitality as a Front Desk Agent, employees contribute significantly to the hotel’s reputation for excellence and help create a welcoming environment for all guests. In summary, the Front Desk Agent is responsible for the seamless execution of front desk duties including guest registration, handling reservations, processing check-outs, and providing information about the hotel and its amenities. They serve as the first point of contact for guests, requiring a professional demeanor and the ability to multitask and communicate clearly. This is a full-time or part-time employment opportunity based in the United States, open to candidates authorized to work in the country. Perspective Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.

• High school diploma or equivalent
• Previous front desk, reservations, concierge, bell desk or night audit experience
• Authorization to work in the United States
• Ability to work varying shifts including mornings, mid-evenings, and evenings
• Strong communication and interpersonal skills
• Basic math skills for cash handling
• Customer service oriented
• Knowledge of hotel policies and procedures
• Ability to manage multiple tasks under pressure