Broista - Noblesville, IN - Part-time

Dutch Bros Coffee is a vibrant and rapidly growing coffee company known for its strong commitment to community, culture, and customer experience. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences through each cup served, Dutch Bros Coffee has become much more than just a beverage company. It is a fun-loving and innovative establishment where every team member, called a Broista, plays a crucial role in maintaining the company’s core values of speed, quality, and excellent service. With a culture rooted in kindness, authenticity, and teamwork, Dutch Bros has cultivated an environment where employees are encouraged to be their unique selves and grow both personally and professionally. This culture empowers team members to not only excel in their roles but also contribute positively to their communities, driven by a collective dedication to service and positivity. The role of a Broista at Dutch Bros Coffee is dynamic and rewarding. As a Broista, you are a key ambassador of the company's values, tasked with creating memorable customer interactions through genuine kindness and enthusiasm. This position involves engaging with customers daily, greeting and thanking them with a warm smile, and recognizing their individual needs by educating them about the diverse menu and specials. The role requires adaptability, positivity, and reliability, as team members often support one another through shifting circumstances to ensure that customer expectations for quality and speed are consistently met. Broistas embody the company’s culture by fostering relationships and spreading positivity, making each customer feel valued and appreciated. Dutch Bros Coffee deeply invests in the development and well-being of its employees. The company offers numerous benefits such as paid volunteer time, a comprehensive Employee Assistance Program, and educational benefits providing up to $5,250 per year for professional growth after one year of employment. The onboarding process includes extensive training to ensure Broistas have the tools and knowledge needed to succeed in their roles. Additionally, Dutch Bros Caring culture extends to its physical and mental health support systems, robust recognition programs, and a competitive compensation package which includes hourly pay plus tips. The environment is designed to be inclusive, supportive, and motivating, encouraging employees to bring their best selves to work every day. Working at Dutch Bros Coffee also comes with unique physical and procedural expectations. Team members need to be prepared for a fast-paced work setting that can involve standing for extended periods, handling physical tasks like lifting up to 65 pounds, and working in varying weather conditions with appropriate gear provided. The company emphasizes strict adherence to its policies and procedures, including obtaining and maintaining a Food Handler Permit or Certification where required, and passing necessary training programs for continual compliance and quality assurance. Furthermore, solid communication skills in English are required, and the ability to communicate in additional languages is highly valued. Compensation for this position can go up to $16.00 per hour, including an average tip of $6.00 per hour. The company promotes a positive work environment with supportive coworkers and ample growth opportunities, aiming for wild growth and rewarding career experiences. Dutch Bros Coffee is ideal for individuals who enjoy a lively, positive team atmosphere and want to make a difference in both their workplace and their community through meaningful work and outstanding customer service.

• High school diploma or equivalent
• Ability to engage with customers positively
• Food Handler Permit or Certification if required
• Reliable transportation and punctuality
• Ability to communicate effectively in English
• Ability to stand and move for up to 10 hours per shift
• Ability to lift up to 65 pounds
• Must complete and pass required training and certifications