Bell Valet Services ("Servicios de Maletero/a y Valet")

Azul Hospitality is a renowned hospitality company known for its commitment to providing exceptional guest experiences through its portfolio of hotels and resorts. Dedicated to excellence, Azul Hospitality emphasizes service quality, guest satisfaction, and operational efficiency across its properties. The company fosters a professional and courteous work environment where employees are encouraged to grow and contribute actively to the success of the organization. Committed to delivering world-class hospitality services, Azul Hospitality invests in staff training and development, recognises outstanding performance, and maintains high standards of cleanliness and safety in all operations. The position of Guest Services Attendant at Azul Hospitality plays a crucial role in ensuring a seamless and welcoming experience for guests from the moment they arrive until their departure. This is a full-time position centered around greeting, assisting, and escorting guests as they access the hotel's facilities. The Guest Services Attendant is responsible for managing luggage assistance, providing guests with information about hotel amenities, supporting transportation needs including calling taxis, and maintaining operational paperwork. This role often involves engaging with guests directly, requiring excellent interpersonal and customer service skills. Additional responsibilities include supervising group baggage transfers, promoting hotel outlets subtly, and ensuring that the arrival and departure areas remain clean and presentable. The role is physically demanding, requiring the candidate to have the ability to lift heavy items, operate vehicles safely in compliance with traffic laws, and maintain stamina by standing and moving for extended periods. Candidates must be detail-oriented with strong communication skills, able to work both independently and as part of a team. In addition to frontline guest service duties, the position requires adherence to company policies regarding safety and operational procedures, including reporting maintenance issues or safety hazards promptly. This job is ideal for those with previous hospitality experience or a deep interest in the industry, providing a dynamic and rewarding work environment. Candidates must possess a high school diploma or its equivalent, a valid driver’s license, and meet the insurance requirements for operating hotel vehicles. Physical fitness and dexterity are essential, alongside computer literacy including basic knowledge of Windows OS and Microsoft Office applications. Azul Hospitality maintains rigorous standards regarding driving records and employee conduct to ensure safety and reliability. This position offers a unique opportunity to develop a diverse skill set in hospitality management and guest relations, with Azul Hospitality providing competitive benefits and a supportive work culture. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this role is well-suited for you.

• Must be at least 21 years old to operate own vehicle or company vehicles for other than shuttle
• Must be at least 25 years old to operate a shuttle or drive guests
• Minimum of 3 years full-time verifiable similar type vehicle driving experience
• No positive drug or alcohol test including pre-employment, random, post-accident or reasonable suspicion
• No more than 2 moving traffic violations during the previous 36 months
• No speeding excess over 25 MPH over the speed limit violation during the previous 36 months
• No driving under the influence, DUI conviction during the previous 5 years in a commercial or personal auto vehicle
• No vehicular homicide, manslaughter or assault
• No operating a vehicle with a suspended or revoked drivers license or history of license suspensions
• No using a vehicle in commission of a felony
• No operating a vehicle without the owners permission
• No reckless driving or speed contests
• No leaving the scene of an accident bodily injury or physical damage
• No eluding a police officer
• No operating a cell phone while driving violations
• Must maintain a neat, clean and well-groomed appearance
• Regular attendance is essential
• Must fully comply with company rules and regulations for safe and effective operation of hotel facilities
• Ability to lift up to 45 lbs
• Ability to push and pull carts and equipment weighing up to 250 lbs
• Ability to stand and exert well-paced mobility for up to 4 hours
• Must have finger dexterity to operate office equipment
• Must be able to speak, read, write and understand the primary language used in the workplace